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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,891 reviews
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BRYAN.CHICAS2014's profile image
BRYAN.CHICAS2014 
6 years ago

"Service" Thank you Dennis you took care of me while other people giving me B's I only wanna deal with you thank you again c u soon ... 

Business response:

We're happy to hear that you had an overall positive experience with us. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

SERGIO A's profile image
SERGIO A 
6 years ago

"always...ACE.. " His customer services is excellent a lot of knowledge.. I will recommend him any time..is a plus for nissan of downtown.. thank you.. Sergio Azucena sincerely 

Business response:

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

2fly.b_sauciin's profile image
2fly.b_sauciin 
6 years ago

"Great " It was a pleasure to do business at this dealership with edi great service great people person ,fast easy simple I would come back to this dealership 

Business response:

Thanks for taking the time to share your experience with us! We couldn't be happier to see that Edi went above and beyond to provide you with a quality experience. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

KARINAHUERTA31's profile image
KARINAHUERTA31 
6 years ago

"amazing service" i got great service my car is runing better.i will go back to nissan for services in the future. i got treated with satisfaction. 

Business response:

Thank you for stopping by and sharing your experience with us. We are ecstatic to hear that you had an enjoyable experience here at Nissan of Downtown LA. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

EBURKE1994's profile image
EBURKE1994 
6 years ago

"Great service except . . ." Service was personal and everything I was concerned about was checked into if not fixed. Specifically, my 2018 Rogue was experiencing rattling while idling in gear, due for an oil change, AV screen getting stuck or blank with lines, and strange grinding sensation under driver side floor. Too early to tell if all issues are resolved, but all concerns were addressed and checked into. Big issue is not able to reach cashier or operator when I was transferred from service. Unfortunate because I was su... read more

Business response:

Thank you for your feedback. We're disappointed that you were unable to get your vehicle until the next morning. We appreciate your patience and understand your frustration. We hope your Rogue is running like new now and should you ever have any questions, please don't hesitate to ask. I'm here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

JACOBVAZQUEZ600's profile image
JACOBVAZQUEZ600 
6 years ago

"Muy buen servicio" Muy buena atencion por parte de la gente que trabaja ahi y muchas gracias a alan que me ayudo mucho gente como el vale la pena tener ahi gracias 

Business response:

Hola Jacob, Gracias por esta revision positiva! Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ARODRIGUEZ169's profile image
ARODRIGUEZ169 
6 years ago

"100.000 miles cervice" I got a great service for a good price! My car runs smoother now. Thanks to the personal, they’re very polite. I am very happy. 

Business response:

Thanks so much for the positive review, and for letting people know about your recent visit with us! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

HARAJUKU1's profile image
HARAJUKU1 
6 years ago

"9 year loyal customer at LA Nissan " I bought my Nissan Cube from LA Nissan and still go back for my Nissans maintenance . So I have been loyal to this dealership for 9 years . I bought this Nissan from Mia Navarro and by far was treated the best than only other salesperson I met with before finding LA Nissan.. And all along I keep returning to maintain my Nissan and really appreciate the courtesy and help I receive from Ace Games the Service Representative . My Nissan runs perfectly because Ace always helps me to be aware ... read more

Business response:

Your loyalty has not gone unnoticed and we love having you as a member of our Nissan of Downtown L.A. Family! You deserve nothing but the best, and we're grateful to know Ace and Mia provided you with nothing less than that! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

JHERNANDEZ262's profile image
JHERNANDEZ262 
6 years ago

"Service" Good customer Service greats you with a big smile Ace always takes the time to explain with details the service that will be done to the vehicle . 

Business response:

Thanks for taking the time to share your experience with us! We're pleased to see that Ace was accommodating during your service experience. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.