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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Quick and easy!" Had an enjoyable experience. My service guy was so friendly and helpful. He was polite and the price was lower than he quoted to me at the beginning. My experience was quick, easy and enjoyable! I look forward to going to Downtown Nissan because I know I will get excellent service and be treated with respect.
Business response:
Hi Joy, Thank you so much for the positive feedback. Providing 5-star service is our top priority, which is why we're happy to see you received just that. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Best place ever" Jeanette is the best ! Very helpful always kept me updated and friendly. The staff there Is so nice Everyone is so helpful Cant ask for better service
Business response:
Your satisfaction means everything to us. Thank you so much for your awesome review. We want nothing but the best for our customers and we're so happy you had such a great experience with us!If you ever need anything, feel free to stop by and see us again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"dropped of vehicle for service" my service advisor knows the product keeps me informed if there’s a problem & has my vehicle ready in a timely manner props to Dennis
Business response:
Thank you so much for the positive feedback. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"I can sleep better at night" I came in with an engine light and no audio sound. Jonathan at DT Nissan was an actively listener and set the diagnosis up with precision. He kept the communications channels open the entire time. He put me at ease by assuring things would get resolved. A week later the engine light is off and my audio is my with my new radio unit! I’m ready for a safe road trip! Thank u too Jonathan, The Service Director Lance, and the Technician for solving the issues and helping me give stress another address... read more
Business response:
Hi Sal, We cannot thank you enough for taking the time to share your experience with us! We couldn't be more pleased to hear that Jonathan and Lance went above and beyond to make sure your car-service experience went smoothly. If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service" The service person who helped me was more than gracious, explain to me everything I needed to know, and treated me with respect. Because of that experience, I ended up doing all the services he recommended
Business response:
Hi Craig, We want you to know how much we value your generous 5-star review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Awesome Service... ALWAYS!" I love coming to this dealership in particular because it's always fast and friendly service. Ernesto is always very attentive and a great listener. Noticed that he was extremely helpful with every customer that came his way. And it was nice to see how helpful he was to any customer that had concerns.
Business response:
We would like to thank you for this thoughtful 5-Star Review! Ernesto is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Shopping with Edi " Edi really made my car buying experience, a good. He was very friendly and offered great customer service. I would definitely recommend this dealership to family and close friends.
Business response:
Hi Alex, We cannot thank you enough for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know Edi provided you with nothing less than that! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"excellent" because the service that they give me its excellent, and I feel really happy!!! the costumer service its awesome, and really friendly!! I recommend this service center to friends and family!!!
Business response:
Thanks for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"It was excellent !" I have given the rating that I have because the employees give great customer service and they are very efficient with their timing and work.
Business response:
Thanks for this 5-star review! It's a pleasure to read this and see that our team provides you with the prompt and quality service you deserve. We hope all is well and we can't wait to work with you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 4,915 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.