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Nissan of McKinney
- Car Dealers
- McKinney, TX
About this business
Location details
3800 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Best service dept. MIKE is the best
Business response:
Thank you for the wonderful feedback about our service department and MIKE! We're thrilled we exceeded your expectations and look forward to serving you again.
I think what was asked, was probably completed. However, my car keeps saying that my service will be due soon, I'm not sure what that means and my oil sticker wasn't updated. I'm assuming it's in 5k miles. It's not a big deal just an observation. Overall great customer service.
Business response:
Thank you for taking the time to provide feedback about your recent service experience. We understand your confusion regarding the service reminder message, and we appreciate you bringing these concerns to our attention. We are sorry to hear that you feel uncertain about your vehicle's service schedule, as clear communication about maintenance is important to us. We would like to discuss this further and work towards a resolution. Please contact our General Manager, David Kelley at (469) 634-4865 at your earliest convenience... read more
Excellent quick serivce. Adjusted my request on short notice.very cooperative
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that our team was able to provide you with excellent and quick service, especially when accommodating your request on short notice. Your recognition of our cooperative approach means a great deal to us. We strive to be flexible and responsive to our customers' needs, and knowing that we succeeded in delivering that level of service for you reinforces our commitment to excellence. Thank you for choosing Nissan of McKinne... read more
Fast and courteous service. Everyone was friendly and helpful. The prices were fair.
Business response:
Thank you for your wonderful feedback about your experience. We are truly delighted to hear that our team provided you with fast and courteous service, and that you found everyone to be friendly and helpful throughout your visit. Your acknowledgment of our fair pricing and overall positive experience means a great deal to us at Nissan of McKinney. We strive to create an authentic and professional environment where every customer feels valued and supported, and it's wonderful to know that we achieved this during your visit. T... read more
Great job done with excellent presentation communication skills good.
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We are thrilled to hear that you were pleased with the presentation and communication skills demonstrated during your visit. Your feedback means a great deal to us as we strive to provide exceptional service to all of our customers. We truly appreciate your business and look forward to continuing to serve you with the same level of excellence in the future.
Great service, advisor spot on with estimates
Business response:
We are privileged to hear about your positive experience with our service team. It's wonderful to know that your advisor provided accurate estimates and delivered the great service you deserved. Your feedback means a great deal to us at Nissan of McKinney, and we're grateful that you took the time to share your experience. We look forward to continuing to serve you with the same level of excellence in the future.
Good customer handling good service
Business response:
Thank you for your positive feedback about our customer service! We're glad we met your expectations and appreciate you taking the time to share your experience. We look forward to serving you again at Nissan of McKinney.
Fast thorough service as always.
Business response:
Thank you for your review! We're pleased to hear you continue to have positive experiences with our service team. Your loyalty means everything to us, and we appreciate you taking the time to share your feedback. We remain committed to providing you with reliable, quality service.
I liked the work done and warranties covered. Advisor was really helpful. My front axle was fixed but still hear a grinding sound could be from brakes.
Business response:
Thank you for the positive feedback about your front axle service and our helpful advisor. We're glad our warranties provided good coverage. Regarding the grinding sound you're hearing, it may indeed be brake-related. Please feel free to bring your vehicle back so we can check the brakes and address any concerns.
Frequently asked questions about Nissan of McKinney
How is Nissan of McKinney rated?
Nissan of McKinney has a 4.3 star rating with 12,483 reviews.
When is Nissan of McKinney open?
Nissan of McKinney is open now. It will close at 9:00 p.m.