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Nissan of North Olmsted
- North Olmsted, OH
About this business
As the only dealership in Ohio that has earned the prestigious Nissan Circle of Excellence Award for Overall Performance and Customer Satisfaction (five years running), we will continue to do our part to provide a wonderful shopping environment for drivers in the Greater Cleveland area. No matter what your automotive needs may be, you will find answers here at BigNissan.com. Our entire inventory of Nissan cars and trucks is available for viewing online! You can even start a Live Chat with a member from our friendly sales tea... read more
Location details
28500 Lorain Rd, North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
When traveling from Corpus Christi, TX to Rocky River, Ohio my cruise control failed. I contacted Danny at Nissan of North Olmsted and got an immediate appointment to diagnose the problem. They were able to get the warranty part(s) overnight and repaired my Titan the next day. Great service and attitude of all the employees.
Business response:
We are happy the cruise didn t ruin your trip. Thank you for your business and glad we could get you back on the road in a timely fashion.
Good service but if you want to pay using a credit card they charge you 3%.
Business response:
Thank you for the feedback and glad we could provide good service for you. You can conveniently pay with debit, check or cash without a fee. Hopefully we can earn those 2 extra stars next time. Thanks again.
Always good but getting exceptionally good. I trust what they say and do when I bring my car in.
Business response:
We are happy your had an exceptional experience with our service department at Nissan of North Olmsted. We appreciate your business and loyalty Maryanne.
Got me vehicle in quickly and addressed the Transmission issue within 2 days of having the vehicle towed there. Will definitely use again. Tom was great to work with.
Business response:
Thank you for choosing Nissan of North Olmsted to help with your transmission issues. We are happy that we could resolve your issue in a timely fashion. We appreciate your business and the review Brandon.
Have been going here for 12 years - service is excellent and very nice people working there
Business response:
We appreciate the excellent review and your business. Thank you so much for your loyalty over the past 12 years.
Have always had a good experience with dealing north Olmsted Nissan very professional group would highly recommend
Business response:
Thank you so much for the recommendation Jerry. We appreciate your business and loyalty.
I was able to schedule the appointment that worked with my schedule. Tom, the Service Advisor was very friendly & explained everything well so I knew exactly what the problem was & how they were going to fix it. I liked the free wi-fi so I could continuing working & not miss work. Thought your labor rate was a bit high though. Guess that's to be expected from a dealership. Overall, good experience!
Business response:
Thank you for the feedback and the kind words. We appreciate your business.
I like the place and service. There just seemed to be some confusion that day and there were some misunderstandings. A human day with bad weather influence. Also saw a sign they were short staffed.
Business response:
Thank you for the feedback. We apologize that your experience was not an excellent one. We hope your next visit is better. We appreciate your business.
It was an absolute pleasure to do business at Nissan of North Olmsted. Outstanding in all aspects. Will be recommending Nissan of North Olmsted to everyone I know. Thanks again for a great experience.
Business response:
We appreciate the outstanding review and are happy you had a great experience. Thank you for your business.
Frequently asked questions about Nissan of North Olmsted
How is Nissan of North Olmsted rated?
Nissan of North Olmsted has a 5 star rating with 2,476 reviews.
When is Nissan of North Olmsted open?
Nissan of North Olmsted is closed now. It will open tomorrow at 12:00 a.m.