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As the only dealership in Ohio that has earned the prestigious Nissan Circle of Excellence Award for Overall Performance and Customer Satisfaction (five years running), we will continue to do our part to provide a wonderful shopping environment for drivers in the Greater Cleveland area. No matter what your automotive needs may be, you will find answers here at BigNissan.com. Our entire inventory of Nissan cars and trucks is available for viewing online! You can even start a Live Chat with a member from our friendly sales tea... read more
28500 Lorain Rd, North Olmsted, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 a.m. to 5:00 p.m. |
I was able to schedule the appointment that worked with my schedule. Tom, the Service Advisor was very friendly & explained everything well so I knew exactly what the problem was & how they were going to fix it. I liked the free wi-fi so I could continuing working & not miss work. Thought your labor rate was a bit high though. Guess that's to be expected from a dealership. Overall, good experience!
Business response:
Thank you for the feedback and the kind words. We appreciate your business.
I like the place and service. There just seemed to be some confusion that day and there were some misunderstandings. A human day with bad weather influence. Also saw a sign they were short staffed.
Business response:
Thank you for the feedback. We apologize that your experience was not an excellent one. We hope your next visit is better. We appreciate your business.
It was an absolute pleasure to do business at Nissan of North Olmsted. Outstanding in all aspects. Will be recommending Nissan of North Olmsted to everyone I know. Thanks again for a great experience.
Business response:
We appreciate the outstanding review and are happy you had a great experience. Thank you for your business.
Staff was quick, efficient, and gave a clear explanation/diagnosis of my car. Excellent job.
Business response:
Thank you for your business Holly. We are glad we could deliver a quick and efficient experience during your visit to Nissan of North Olmsted. We appreciate the review and thanks for using our service department.
WE have been coming to Nissan of North Homestead for over 10 years and have had excellent service in all areas from everyone we have delt with! This visit was for service and everyone and everything done was great as always!!
Business response:
Wow 10 years, we appreciate your business. Thank you for your loyalty in all areas of our business and we are happy that we can continue great service for you always.
Nissan of North Olmsted always has quick, efficient, friendly service that can be counted on.
Business response:
We are happy your experience at Nissan of North Olmsted was quick, efficient and friendly. We appreciate your business and thank you for the review MaryJo.
Justin Lanham has always been pleasant and very helpful. Appreciate his customer service and helpful input.
Business response:
Justin appreciates your kind words and thanks you for your business. Thank you for the review Lori.
Always professional, excellent, friendly service. Justin L. takes the time to explain my car issues and how to resolve them,- very courteous and knowledgeable. I also feel that this dealership auto service cares for their customers' safety- always!
Business response:
Thank you for kind words about Justin. We appreciate your business and thanks for the 5 star review.
Always receive great service at your dealership. Top notch service once again. Will recommend to others
Business response:
Thank you so much for the recommendation and the awesome feedback. We appreciate your business and thanks for servicing your Nissan at Nissan of North Olmsted.
Nissan of North Olmsted has a 5 star rating with 2,466 reviews.
Nissan of North Olmsted is closed now. It will open tomorrow at 12:00 a.m.