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Nissan of South Bay
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Great customer service and recommendations I see Richard Burns every 6 months and we always discuss the whole car. I like the recommendations he makes
Business response:
Hello Kathrin, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Good service. Friendly Professional Helpful Accommodating Satisfied Awesome Give good idea Expectations Good communication Excellent
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Jimmy was very kind and professional and he kept me updated throughout the process of my car being serviced.
Business response:
Hi Ashnell, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I was actually not sure about returning due to my previous interaction here and Carson being close by, but my interaction with Richard has finally confirmed a service home for my car. He helped me so much and am very grateful to him. I'd love to see this carry over to the other service reps to put customer experience first.
Business response:
Hello Kevin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. I will be sure to pass along your wonderful comments to Richard. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager
Pleasant, quick purchase and very satisfied. Vey good customer service. Employees very nice and greetful
Business response:
Hi Gabriela! We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
It was a sunny pleasant afternoon and I had an appointment with Giovanni but was given to John.
Business response:
Hello Dan, we truly appreciate your honest feedback. We understand you were originally scheduled to see Giovanni and then changed as Giovanni was not available at the time. Can we get more details as we'd like to know how we could've provided a better experience. Our customer satisfaction is top priority and falling short of that is unacceptable. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager
I have been a loyal customer of Nissan of Torrance since 2019 when I purchased my pre-owned Rogue Sport. The customer service team is warm,friendly, and helpful . Service team is consistently attentive and professional.
Business response:
Thank you for your loyalty to Nissan of Torrance. We're glad to hear we always deliver such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager
I valued Jimmy's Communication. Answering every question in detail to make sure I was reassured about my vehicles condition and the repairs that have been made. He was available and was extremely patient with me, I really value being heard. Down to earth and relatable, Jimmy put this stressful moment for me at ease and its been very appreciated. If you ever have a chance/choice, Make sure to choose Jimmy first when you visit Torrance Nissan!
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards Elizabeth Reyes Customer Relations Manager
Had a long wait (about 3 hours or so) but I came in without an appointment and around lunchtime. All is well - I'll be back.
Business response:
Hello, thank you for your honest feedback. If you were in on a Saturday, they are our busiest days which would explain the longer wait time. We thank you for being understanding and patient. Your feedback is greatly appreciated. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,349 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open at 9:00 a.m.