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Nissan of South Bay

4.4
  • Torrance, CA

About this business

Location details

20550 Hawthorne Blvd, Torrance, CA, 90503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
4.44,382 reviews
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DURANGABRIELA198's profile image
DURANGABRIELA198 
5 months ago

Pleasant, quick purchase and very satisfied. Vey good customer service. Employees very nice and greetful 

Business response:

Hi Gabriela! We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager 

DAN@DANGARCIA.ORG's profile image
DAN@DANGARCIA.ORG 
5 months ago

It was a sunny pleasant afternoon and I had an appointment with Giovanni but was given to John. 

Business response:

Hello Dan, we truly appreciate your honest feedback. We understand you were originally scheduled to see Giovanni and then changed as Giovanni was not available at the time. Can we get more details as we'd like to know how we could've provided a better experience. Our customer satisfaction is top priority and falling short of that is unacceptable. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager 

BXM2407's profile image
BXM2407 
5 months ago

I have been a loyal customer of Nissan of Torrance since 2019 when I purchased my pre-owned Rogue Sport. The customer service team is warm,friendly, and helpful . Service team is consistently attentive and professional. 

Business response:

Thank you for your loyalty to Nissan of Torrance. We're glad to hear we always deliver such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager 

LESHEPHERD's profile image
LESHEPHERD 
5 months ago

I valued Jimmy's Communication. Answering every question in detail to make sure I was reassured about my vehicles condition and the repairs that have been made. He was available and was extremely patient with me, I really value being heard. Down to earth and relatable, Jimmy put this stressful moment for me at ease and its been very appreciated. If you ever have a chance/choice, Make sure to choose Jimmy first when you visit Torrance Nissan! 

Business response:

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards Elizabeth Reyes Customer Relations Manager 

Donald.r.nelson's profile image
Donald.r.nelson 
6 months ago

Had a long wait (about 3 hours or so) but I came in without an appointment and around lunchtime. All is well - I'll be back. 

Business response:

Hello, thank you for your honest feedback. If you were in on a Saturday, they are our busiest days which would explain the longer wait time. We thank you for being understanding and patient. Your feedback is greatly appreciated. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager 

LISIISAQT's profile image
LISIISAQT 
6 months ago

Great customer service. Fixed all my cars issues in a timely manner and kept me in the loop of the status of my car. 

Business response:

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager 

MARIO_478S's profile image
MARIO_478S 
6 months ago

Very friendly staff & supportive. Excellent communication with your car issues and recommendation as needed. I’m very satisfied with the exceptional customer service I get on my every visit. 

Business response:

Hi Mario, thank you so much for your positive comments about Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager 

Travon.Burns's profile image
Travon.Burns 
6 months ago

Capri was very engaging and listen to my concerns with the car, and also gave some really good recommendations 

Business response:

Hello Travon, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager 

NO21's profile image
NO21 
6 months ago

Great customer service overall. She provided details of cost, willing to negotiate high ticket items. She was attentive and called me back. Very respectful and professional. 

Business response:

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager 

Frequently asked questions about Nissan of South Bay

How is Nissan of South Bay rated?

Nissan of South Bay has a 4.4 star rating with 4,382 reviews. 

When is Nissan of South Bay open?

Nissan of South Bay is closed now. It will open at 9:00 a.m.