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Norma Brambila

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8398 reviews
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KRISTEN T.'s profile image
KRISTEN T. 
5 years ago

PennyMac made our refi easy and we felt very well informed every step of the way, even in today’s uncertain times! Thank you Norma! 

ANGELO G.'s profile image
ANGELO G. 
5 years ago

We had a great experience refinancing with PennyMac! I love the transparency of this company. Everyone was so pleasant, patient and understanding! Thanks Ben and Norma for all your help!! 

Jeffrey M.'s profile image
Jeffrey M. 
5 years ago

Everything was great and moved along in a timely manner! 

Gayle C.'s profile image
Gayle C. 
5 years ago

It was a pleasure working with Norma, I looked forward to her calls on Thursdays, felt like I was talking to a fri6, very nice person 

Gregory T.'s profile image
Gregory T. 
5 years ago

The process was, except for closing, all over the internet. Very easy. 

VELVET H.'s profile image
VELVET H. 
5 years ago

The beginning of my refi process took a couple of hours by phone although that time was used by my agent to carefully explain options/terms of all programs available to me. After choosing the program best suited for me my process went very smoothly. All documents sent to me were followed up by emails and calls to answer any questions I may have had. My customer service was excellent! I will not hesitate to recommend Penny Mac to others. 

Jennifer K.'s profile image
Jennifer K. 
5 years ago

From start to finish, our refinancing process was very easy, fast and efficient. John Fyad and Norma Brambila were very easy to talk to and answered all of our questions in a timely manner. There was absolutely NO STRESS involved! I highly recommend PennyMac and will refer anyone considering purchasing or refinancing their home! 

Benjamin H.'s profile image
Benjamin H. 
5 years ago

Initial loan processor was horrible. The second loan processor was a vast improvement. 

Louis A.'s profile image
Louis A. 
5 years ago

Norma did a great job every step of the way. 

Frequently asked questions about Norma Brambila

How is Norma Brambila rated?

Norma Brambila has a 4.8 star rating with 398 reviews. 

When is Norma Brambila open?

Norma Brambila is closed now. It will open tomorrow at 9:00 a.m.