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Norma Brambila

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8398 reviews
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Thomas Van H.'s profile image
Thomas Van H. 
5 years ago

Very smooth and easy process. All the people I interacted with were very friendly. 

SCOTT A.'s profile image
SCOTT A. 
5 years ago

thanks 

Steven C.'s profile image
Steven C. 
5 years ago

Everything worked out smoothly, even during the pandemic. Everything went quickly and efficently 

Steven A.'s profile image
Steven A. 
5 years ago

. 

Cheryl M.'s profile image
Cheryl M. 
5 years ago

Josh and Norma were excellent to work with. Very devoted and easy to talk with. Both a great asset to Pennymac 

Kasye G.'s profile image
Kasye G. 
5 years ago

The Penny Mac loan officers and the Mac Team were very knowledgeable and efficient during the refinance process. All questions were answered promptly and everything was explained in detail. I got weekly updates letting me know where we were at in the process. I had a great experience And would highly recommend Penny Mac!!! 

DEBORAH S.'s profile image
DEBORAH S. 
5 years ago

Norma was great to work with and made the process seem easy. No complaints. 

Paul S.'s profile image
Paul S. 
5 years ago

My loan paperwork was wrong prior to closing. After numerous calls and emails it was corrected, but never sent to the closer who subsequently didn't show up for the closing on Friday. I spent almost an hour with a member of your MACTeam, was put on hold a couple of times while he spoke to a supervisor and assured me I could close on Sunday morning. Norma called on Saturday to find out how the closing went. I said it didn't. No one showed up on Sunday either. It took a week and 3 attempts to clos 

Amy L.'s profile image
Amy L. 
5 years ago

Great communication and customer service! 

Frequently asked questions about Norma Brambila

How is Norma Brambila rated?

Norma Brambila has a 4.8 star rating with 398 reviews. 

When is Norma Brambila open?

Norma Brambila is closed now. It will open tomorrow at 9:00 a.m.