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North Georgia Toyota
- Automotive
- Dalton, GA
About this business
Location details
1510 E Walnut Ave, Dalton, GA, 30721, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
People are very nice. They left a guard loose on the underside of my vehicle. It's a good thing I happened to see it hanging underneath and they had loosely put the bolts in place.
Business response:
Hello, My name is Lauren and I am a customer relations specialist here at North Georgia Toyota. Please accept my sincere apologies for your recent negative experience. Im sorry to hear you were less than satisfied with the service of your vehicle. Our goal is always the total satisfaction of our customers. Id like to discuss what occurred and how we might make it up to you. At your convenience, please contact me directly at (706)278-1322 ext 103 or llindsey@northgeorgiatoyota.com. We value our customers opinions, and thank y... read more
Found a credit in my account that made the service no charge.
Business response:
Thank you for the kind words! Were so happy your visit at North Georgia Toyotas Service department went so smoothly. Would you mind sharing with your friends whos vehicles are due for a check-up, too? Wed love to continue providing great service to awesome customers like you. Thanks again! Lauren Lindsey Customer Relations Specialist
Took 4 hours for an oil change and getting new tires on. On top of that one of the new tires busted that same day.
Business response:
Hello, My name is Lauren and I am a customer relations specialist here at North Georgia Toyota. Please accept my sincere apologies for your recent negative experience. Im sorry to hear you were less than satisfied with the service of your vehicle. Our goal is always the total satisfaction of our customers. Id like to discuss what occurred and how we might make it up to you. At your convenience, please contact me directly at (706)278-1322 ext 103 or llindsey@northgeorgiatoyota.com. We value our customers opinions, and thank y... read more
Picture of the car on the website was not the car for sale. Misrepresentation! The car for sale was not in near as good of shape as the picture. I was told the picture came off the internet.
Business response:
I am sorry for the misunderstanding. Unfortunately the vehicle has been sold so I can't see what pictures you were looking at. It is by no means our intent to misrepresent. We have an outside company that comes in and takes pictures. Until they come in and take pictures we will post what's called a "stock photo". It is there to give an idea of body style etc, but it is not intended to represent that it is the actual vehicle. It may typically take a few days to get the actual pictures up. I believe that the vehicle in questio... read more
Not real sure my tires were rotated hoping my oil was really changed. Young fellas working in bays cursing and horse playing. 2 weeks after tires were supposed to be rotated i had 10lbs of lost air in drivers side front tire And 5lbs air loss in passenger side front tire all in same day. I took the car in to get tires check and was told the one with 5 lb air had a nail after questioning driver side which was flat 10lbs was told yeah it did have a nail too but couldnt be fixed. Driving same tire
Business response:
Hello, My name is Lauren and I am a customer relations specialist here at North Georgia Toyota. Please accept my sincere apologies for your recent negative experience. Im sorry to hear you were less than satisfied with the service of your vehicle. Our goal is always the total satisfaction of our customers. Id like to discuss what occurred and how we might make it up to you. At your convenience, please contact me directly at (706)278-1322 ext 103 or llindsey@northgeorgiatoyota.com. We value our customers opinions, and thank y... read more
they said my car had a cracked windshield, that was a lie!!!!
Business response:
I personally spoke with this customer and he was clueless about this review, said he was very satisfied and did not know about this review. Customer Relations Specialist Lauren Lindsey
TOTAL DISASTER FROM START TO FINISH WHY CAN YOU NOT CHECK ONE STAR? THAT WOULD BE OVERRATED!
Business response:
Thank you for your feedback. I would like to talk to you about the issues that you have had. Please call me at 706-278-1322 x123. I assure you that we will address your concerns. Thank You Mr. Belk this is Greg Epps. I am sorry that you had a bad experience. Please feel free to contact me about your issues 706-278-1322 x105. As local business people I would hope that we can work this out outside of social media.
It was an appointment to check the paint on my car.Waiting on the reply to see what they will paint. Didn't take as long as I thought to check my car.
Business response:
Thank you for the kind words! Were so happy your visit at North Georgia Toyotas Service department went so smoothly. Would you mind sharing with your friends whos vehicles are due for a check-up, too? Wed love to continue providing great service to awesome customers like you. Thanks again! Lauren Lindsey Customer Relations Specialist
Technicians are careless. They need hire new technicians who actually care for the Clients and take in consideration the Safety of the people while driving. They are not being careful performing their duties.
Business response:
Thank you for your feedback. I would like to talk to you about the issues that you have had. Safety is something that we put a high priority on. Please call me at 706-278-1322 x105. I assure you that we will address your concerns. Thank You
Frequently asked questions about North Georgia Toyota
How is North Georgia Toyota rated?
North Georgia Toyota has a 4.7 star rating with 595 reviews.
When is North Georgia Toyota open?
North Georgia Toyota is closed now. It will open tomorrow at 7:30 a.m.