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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
All good so far Everyone in the sales and service department have been very friendly helpful every time I needed help with anything
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about the helpful and friendly service you received from both our sales and service departments means a great deal to us. We understand how important it is to have supportive assistance whenever you need it, and we're glad our team has consistently delivered that for you. We appreciate you taking the time to share your experience and look forward to continuing to serve you well.
Everything is fine other than the problem with my truck was not fixed. The dealership was unable to fix the water leak that's coming from my sunroof area. I've had to go twice for the same issue and it has not been resolved.
Business response:
Thank you for sharing this, and we're glad other aspects of your experience were satisfactory. However, we understand how frustrating it can be to make multiple trips for the same concern without a resolution — particularly with something like a water leak that needs to be addressed. We'd like the opportunity to connect with you directly. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss next steps.
Outstanding customer service Jonathan has always been available and responsive to our service needs. Thank you.
Business response:
Thank you for taking the time to share your experience with us. Your kind words about receiving outstanding customer service truly mean a lot to our team. We understand how important it is to have someone who remains accessible and quick to respond when you have service needs. It's wonderful to hear that Jonathan has consistently provided you with the attentive care you deserve. We value customers like you and appreciate your continued trust in our service department.
It was a great experience, Fernando got me In the Camry I wanted at a reasonable price. He was a pleasure to work with.
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had such a positive time finding your new Camry at a fair price. Fernando clearly made a great impression, and we're pleased he was able to help you get exactly what you were looking for. Your feedback about working with our team means so much to us. We hope you're enjoying every mile in your new vehicle and look forward to serving you again!
Took the truck in for maintenance The service advisor his name was Edward Perez. He was very nice and polite and explained everything to me. I like that he did that I shall return again and look for him. every wonder was nice.
Business response:
We are ecstatic to hear about your positive experience with your truck maintenance! It's wonderful that our service advisor provided such excellent care by being courteous and taking the time to walk you through everything clearly. We truly appreciate when our team members go the extra mile to ensure our customers feel informed and comfortable throughout the service process. Your kind words about the entire team mean so much to us. We look forward to serving you again for all your future automotive needs!
Third Toyota dealership I work with in purchasing a Toyota XLE in the past couple months. Purchase was smooth and painless. Very difficult at getting good services previously.
Business response:
Thank you for choosing us for your Toyota XLE purchase! We're thrilled the process was smooth and seamless after your experience with other dealerships. Your feedback means a great deal to us, and we look forward to providing excellent service for all your future Toyota needs.
Consistently responsive and understanding if you have time issues coming in and needing to leave.
Business response:
Thank you for recognizing our team's flexibility and responsiveness! We understand schedules can be challenging and work hard to accommodate our customers' time constraints. Your feedback means so much to us at North Park Toyota of San Antonio.
Jorge explained everything that needed to be done. He is a asset to your company.
Business response:
Thank you for taking the time to share your wonderful experience with us. We truly appreciate your kind words about how thoroughly everything was explained to you during your visit. It means so much to hear that you felt well-informed throughout the process. Your feedback about Jorge being a valuable member of our team is incredibly meaningful to us. We are fortunate to have dedicated team members who take the time to ensure our customers feel confident and comfortable. Thank you for choosing us and for recognizing the excel... read more
Had a great experience with the service team. I had a little miscommunication and they worked it all out for me anyway.
Business response:
Thank you for your positive feedback! We're glad our service team could resolve the miscommunication and make everything work out for you. We appreciate you sharing your experience with North Park Toyota of San Antonio.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,270 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.