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North Park Toyota of San Antonio
- Car Dealers
- San Antonio, TX
About this business
Location details
10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I did have to wait 2 hours longer than what i was initially told, I think being more communicative will be helpful. However i did get great service
Business response:
Your positive experience means everything to our team at North Park Toyota of San Antonio. We're thrilled that from your initial greeting to working with our service department, our staff showed you the graciousness and helpfulness you deserve. Creating wonderful experiences like yours is what drives us every day, and we truly appreciate you taking the time to share your feedback with us.
Services were done promptly and communication clear From check in to checkout, all services were done in under two hours
Business response:
Your positive experience means everything to us. We understand how valuable your time is, and we're delighted that our team was able to complete everything efficiently. Clear communication from start to finish is something we strive for with every visit, and it's wonderful to hear that we delivered on that promise. Your feedback reinforces our commitment to providing timely service without compromising quality. We truly appreciate you taking the time to share your experience.
The employee he was ver nice to me an faster time than I’m seeing thanks for you service
Business response:
Thank you for your review! We are delighted to hear that our team member provided you with excellent service and made your experience efficient. Your kind words about the fast service time mean so much to us at North Park Toyota. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Overall a good experience. Service rep Frank was very friendly and helpful. The only negative was the list of additional services recommended after performing the inspection. It greatly exaggerated the maintenance really needed on my vehicle at this time. This happens every time I take my vehicle to Toyota for service, at every dealership not just North Park. I actively monitor the needed periodic maintenance, it would be helpful if you would tell me only what I really need. Thanks
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that Frank provided you with friendly and helpful service during your visit. We understand your concern about receiving extensive maintenance recommendations that may not align with your current needs. Your feedback about wanting to receive only the maintenance that is truly necessary at the time is valuable to us. We recognize that you actively monitor your vehicle's periodic maintenance requirements, and we want to en... read more
I had an appointment which was honored - I was texted with updates - no issues
Business response:
We greatly appreciate your feedback about your recent appointment experience. It's wonderful to hear that we honored your scheduled time and kept you informed with text updates throughout the process. Your smooth experience reflects our commitment to respecting your time and maintaining clear communication. Thank you for choosing North Park Toyota and for taking the time to share your positive experience.
I was new to the dealership and they exceeded my expectations. Nate was awesome and I will definitely be back because of Nate.
Business response:
We are pleased to hear that your first visit surpassed what you had hoped for. It sounds like you had an outstanding experience with our team, and we truly value your kind words about the exceptional service you received. Knowing that you plan to return because of the positive impression made during your visit means everything to us. We look forward to welcoming you back and continuing to provide the same level of excellent service that made your initial experience so memorable.
Simple. Respectful. Frank listen to me and respected that I was short on time and made sure that I got the services I needed
Business response:
We are overjoyed to hear about your positive experience with us. It's wonderful to know that our team provided you with straightforward and respectful service. We understand how valuable your time is, and we're pleased that we were able to efficiently deliver the services you needed while honoring your schedule. Your feedback about receiving respectful treatment means a great deal to us at North Park Toyota. We truly appreciate customers like you who take the time to share their experiences.
Gave me an appointment time and date that was acceptable for me, curtious on arrival. And then a job well done.
Business response:
We are pleased to hear about your positive experience with our scheduling and service quality. Your feedback about receiving a convenient appointment time and experiencing courteous treatment upon arrival means a great deal to us at North Park Toyota. We take pride in delivering excellent workmanship and ensuring our customers feel welcomed throughout their visit. Thank you for choosing us and for taking the time to share your experience.
The people were to the point, very efficient and good communicators in terms of my vehicle needs. Real friendly.
Business response:
Your positive experience means so much to us at North Park Toyota. We're delighted to hear that our team provided efficient service and clear communication regarding your vehicle requirements. It's wonderful to know that you found our approach straightforward and that our staff's warm demeanor made a positive impression. Thank you for taking the time to share your feedback about the quality of service you received.
Frequently asked questions about North Park Toyota of San Antonio
How is North Park Toyota of San Antonio rated?
North Park Toyota of San Antonio has a 4.5 star rating with 18,270 reviews.
When is North Park Toyota of San Antonio open?
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.