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O-0026 - Oilstop Springfield, OR
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They gave me a bottle of cold water while I waited. The employees are nice. I come here when they have discounts, like holidays and cyber Monday. Otherwise it is very expensive.
I used the dealer for years. I finally had enough of the dealer's poor service and awful care of my vehicle. I thought my vehicle was on its last legs at 50,000 miles. Then, I had the best experience at Oil Stop. I stayed in my car and they showed me every oil and filter that needed replacement compared to what the oil/filter should look like. No pressure. Simplicity, transparency and value.
Business response:
We appreciate the review Rob!
Had my oil/filter changed here for the first time today. Greeted by Jackie, who offered me a soda while I sat in my car, waiting for the tech to start. Josh asked several questions & was courteous, friendly & downright jovial. Leonardo made quick work of the oil change & reviewed every step with me as he proceeded. Meanwhile, there's all this funny banter going on between the other techs, something I've never witnessed before in a auto garage! They all seemed to be delighted to be working on cars on a Saturday afternoon. I w... read more
Business response:
Mary, we appreciate the review and are glad you enjoyed the experience!
One of the best experiences you can have while getting an oil change! The employees here are extremely nice! They offered me something to drink while I waited, explained what they were doing, and overall it was some of the best customer service you can receive. Not only are they respectful to be but to each other as well. A wonderful establishment, highly recommend!
This is a new business and they are terrible. Don't tell me that the oil service is $59.00 and then inform me that it only covers 5 quarts - my car takes 6 - and then you tell me i have to pay extra for the filter? You are guaranteed to have to pay an extra $20 bucks beyond the quoted price to get out of here. It is absurd. I had to use a $25 coupon in order to be able to pay what i was actually quoted. GOUGING. That is all it is. The people are nice, but they spend the whole time just trying to upsell you and it is annoying... read more
Business response:
Scott, We’re sorry your recent experience at our new Roseville Oilstop wasn’t up to the standards you were expecting. Please note that most, if not all, quick lube oil change businesses offer 5 qts of oil, as well as an oil filter (if a special oil filter is involved, most will charge you the difference between the cost and the dollars allocated for a filter in their oil change package). Oilstop offers the same 5 qts of oil in all its packages. When you stop by an Oilstop and have some mileage on your vehicle and don’t recal... read more
I've been going here to a long time. They are very expensive. But I have started bringing in my own oil and have them install it. The price comes out to be much cheaper.
This place went downhill fast. Poor customer service, short-staffed: I have gone there twice in the last week, but have long wait times even when there's a couple of cars being serviced. Most of the young staff seem not interested in being there.
Business response:
John, We’re very sorry your recent experience at our San Mateo Oilstop was not up to the high standards we’re known for. Please forward your contact information to us at guestservices@oilstopinc.com, as we would like to make this right for you. Looking forward to hearing from you.
Phenomenal,Outstanding service, great communication skills, now I have a little more knowledge and point of view of my SUV thank you guys at the drive thru. Great team they have no lie !!!
First time here and will definitely come back! They were informative, went thru every step, showed me all parts used, I didn't feel pressured... Great service overall!
Frequently asked questions about O-0026 - Oilstop Springfield, OR
How is O-0026 - Oilstop Springfield, OR rated?
O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,682 reviews.
When is O-0026 - Oilstop Springfield, OR open?
O-0026 - Oilstop Springfield, OR is open now. It will close at 6:00 p.m.