This profile has been claimed by the business owner or representative.
O-0026 - Oilstop Springfield, OR
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I use this business regularly when I am in need of servicing and they are the consummate professionals. They do a top-notch job at a reasonable price and there is no pressure to "upsell" any products. Today was no exception...but better. I was part of their regular customer benefits program (free oil change on the 6th visit). I was unaware that they discontinued the program...but, they honored it anyway. What a class act! They understand customer service and work their hardest to ensure that everybody leaves satisfied.
Great experience. Staff very warm, polite, professional. They walk you through every step, show you the new and the old parts being replaced. Offer complimentary beverages throughout. Recommended services, replacement parts but I did not feel pressured to do any of them. Upfront about how long the wait might be when you get there. All-and-all a great experience, I have no complaints, would definitely come back assuming prices don't change significantly (which has happened for follow-up visits at competing shops).
WOW amazing. Top service by Andrew and Ernesto. Unlike many automotive places, these folks are real and honest. No games no upsell BS. They even topped up my oil free. I don't trust most in the automotive business, but these folks are the real deal. I would send my elderly mother there knowing they would not rip her off. I highly recommend this place to anyone seeking honest service. And most of my reviews on Yelp are not positive, so this is a significant experience to make me write this . Wow 5 Star service.
So easy to get hooked in by signing in with credit card - BUT once signed up for monthly service there is no way to CANCEL!!! Website does not allow that option & no phone number! This appears to be a deceptive business practice.
Business response:
Hello David, we can definitely help you cancel your plan if that's what you'd like to do. Our phone number is on our website in the locations section. Please give us a call and we can help you out. 541-791-7636.
I've been coming here for about 4 years now. They tell you what your car needs but no pressuring when it comes to add ons. They're very sweet and accommodate with beverages as well while you wait. There's always coupons online to use for your service as well!
I used them and petaluma lakeville station, I skipped the funky original Petaluma Washington as I did not get a friendly vibe from the employee as first out of his mouth was 45 minute wait. I choice Rohnert park and lakeville locations which provided outstanding and consistent service, friendly and respectful employees. To other customers, they get busy for a very good +be reason, well worth the wait and the price for services. once you are in the service bay between 15-30 minutes, depending on what you get done. i had oil c... read more
fast efficient and consistent. great service, respectful and friendly employees. always busy and service is well the worth the wait and the price. I used them and petaluma lakeville station, I skipped the funky original Petaluma Washington as I did not get a friendly vibe from the employee as first out of his mouth was 45 minute wait. I choice Rohnert park and lakeville locations which provided outstanding and consistent service, friendly and respectful employees. To other customers, they get busy for a very good +be reason,... read more
It was really busy but, they made the wait easy but, checking up on me and gave me drinks after drink ( coke, coffee , water ) , they knocked out the crowd fast ,informative about what they were giving me , put air in my tires
Employee insisted I pull out of one line, where I was next, and switch places with someone 2 cars out. 'They were next.' Actually looked like a friend of theirs. Imagine doing this at Costco after committing to a line. 'Sorry, please step aside, that person over there is next. Not you.' I chose to get an oil change somewhere else.
Frequently asked questions about O-0026 - Oilstop Springfield, OR
How is O-0026 - Oilstop Springfield, OR rated?
O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,683 reviews.
When is O-0026 - Oilstop Springfield, OR open?
O-0026 - Oilstop Springfield, OR is closed now. It will open on Monday at 8:00 a.m.