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O-0026 - Oilstop Springfield, OR
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
No idea whether or not they do good work because when I called about a synthetic oil change, they quoted me $120.....WTF???? And they'll try to say that the cost "for the area" is reasonable. Whatever. You can get the same thing for less than half that elsewhere. Might do good work, but it'll never be for me, not when they're gouging people during one of the toughest recessions in recent history. I would STRONGLY recommend finding somewhere else... unless you just love wasting money. They should be ashamed.
Business response:
Hey Kevin, we are sorry that our prices were higher than expected. We use top quality oil and filters and provide a full 33 point service on your vehicle as a part of every service. We appreciate your feedback though!
Luis and his team were excellent. They worked well together and seemed to enjoy their work and working together. They explained every aspect of the work clearly and answered questions. This type of customer service is rarely seen these days. Other outfits should look to Oilstop as an example of what customer service should be. I will definitely recommend Oilstop to anyone in search of an oil change.
Ronny and Leo did my oil change changed my coolant got me a coffee super fast go back to work real quick they make it fun easy! Go here and save your time and do it right!
I haven't even gotten the service I came for but the customer service experience here is elite, the energy is on point and even when you call they seem happy to answer your questions and help, pricing is pretty much on point opposed to other places that try to overcharge for everything
Went thru carwash with a moderately dirty car...came out with a "less moderately dirty car". Was disappointed in the poor quality of the wash. No better than with the prior ownership, just more expensive. Note: Also used the oil change operation...they did a good job, but it was a constant upsell of additional products and services, to the point of very annoying. The bill could have easily reached a $1000, on a car with only 15,000 miles. A lot of the upsell was not needed in any way.. So much that I will not go back! You ha... read more
Business response:
Hello Richard. We are sorry you experience at the Happy's was not as expected and up to our high standards. Please email guestservices@happyswash.com and we can make it right for you.
Juan and team are courteous, informative and friendly. They went the extra mile on a minor repair, too. I've had a few bad experiences with drive-thru oil centers, but now have a new go-to. Solid job.
Can't believe i left this place and my plate at the bottom of my car is dangling now and scraping the ground while I'm driving. Stuck with a headache until i go to a nearby mechanic since i moved to gilroy. Looks like they are becoming lesser quality like other recent reviews. Use to come here for 2+ years, not sure if going back. See picture for reference of issue.
Business response:
Bryan, We’re very sorry your recent experience at our San Jose Oilstop was not up to the normally high standards we’re known for. Please send your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you.
My first time here at Oil Stop. Loved the 33 point inspection, very thorough, even got my door hinges lubricated. Prices are in line with the other place I normally went to for an oil change. What I did not enjoy was trying to upsale me so much more. I know it is part of the procedure to remind you of your car maintenance. They offer you beverages and a free car wash........nice, considering it took so long for the oil change (they are very thorough). Would I go back? Yes!
Business response:
Beck, thank you for the review! We will always make recommendations, based on your vehicles needs, but will accept a no the same way as a yes. We look forward to serving you again!
I am from out of town and my oil light came on. They were so helpful so honest so informative and I could not be happier with their service. I dealt with Ethan and Charles. I give them a perfect perfect review. You will not be disappointed by giving them your business
Business response:
We appreciate the kind words! Thanks for choosing Oilstop!
Frequently asked questions about O-0026 - Oilstop Springfield, OR
How is O-0026 - Oilstop Springfield, OR rated?
O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,683 reviews.
When is O-0026 - Oilstop Springfield, OR open?
O-0026 - Oilstop Springfield, OR is closed now. It will open on Monday at 8:00 a.m.