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Oak Grove Racing, Gaming & Hotel
- Hotels
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
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Wonderful I would've preferred to have a microwave in my room so i wouldn't have to go downstairs to heat my food up didn't have items i preferred
Very Good
Exceptional
Wonderful
Exceptional
Wonderful
Wonderful Very clean. Room was very nice.
Business response:
Thank you for your feedback! We hope to see you again.
Wonderful The first time I used the bathroom, I noticed the hot water handle on the faucet was was up and resting on the back of the backsplash. When I moved it, it just wiggled. Taking a shower and wanting to wash my hair, the shampoo dispencer wouldnt work--could not get it to squirt any out. I went down to the desk the next morning and they were very apologetic and got the maintenance people up there. They repaired both of those necessary things that day! Thank you! When I arrived the room I asked for was not available so... read more
Business response:
We are very sorry to hear that you didn't have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Housekeeping does not automatically Refresh the rooms or replenish anything unless requested. Sorry if this was not communicated during your stay.
Fun times at the Casino overpriced horse decor everywhere
Frequently asked questions about Oak Grove Racing, Gaming & Hotel
How is Oak Grove Racing, Gaming & Hotel rated?
Oak Grove Racing, Gaming & Hotel has a 4.1 star rating with 4,871 reviews.
When is Oak Grove Racing, Gaming & Hotel open?
Oak Grove Racing, Gaming & Hotel is open now. It is open 24/7.