This profile has been claimed by the business owner or representative.
Oaks at Fayetteville
- Assisted Living Facilities
- Fayetteville, GA
About this business
Oaks at Fayetteville is a senior living community offering personalized assisted living and memory care in the historic town of Fayetteville, Georgia. Conveniently located near Piedmont Fayetteville Hospital, as well as a number of shopping and dining options, Oaks at Fayetteville’s attentive staff and person-directed lifestyle offer a supportive environment where residents can thrive.
Location details
1294 Georgia 54, Fayetteville, GA, 30214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I chose Oaks at Fayetteville because they seemed to be able to provide the accurate level of care that I needed. The facility is nice and the residents and staff are all very friendly and look out for one another. The quality of care could be improved, they are short staffed especially in the afternoons. They do have quite a bit of activities and have a good variety provided for residents. I would recommend to others looking.
Business response:
Hi Frances - Thank you for taking the time to review Oaks at Fayetteville and for your 5 star review! We are honored that you chose our community for your new home. Welcome to the Oaks Family!!
My loved one is happy here, and they have made friends, quickly. We are very satisfied with our experience at Oaks at Fayetteville. My loved one loves the food, as they are able to choose what they want off a menu. Some of the activities offered are bingo, devotions, movies, and more for the residents to choose from.
Business response:
Terrie - Thank you for the five star review taking the time to give us your feedback. We are glad you choose Oaks at Fayetteville for your loved ones new home, and so happy to hear that you are satisfied with the overall experience. Welcome to the Oaks Family!
The staff was excellent, caring, wonderful and the community is clean and beautiful. The location is good and the communication is great between the staff and our family. I think you would be very pleased if you use this community. I would recommend highly.
Business response:
Thanks for the wonderful review Kathy! We very much appreciate the kind words about our community and team. It was good to see the location fits your needs, and great to read that you found the communication from the team to be excellent as we know how important that is. Recommendations from residents and families are high praise indeed --- and we're honored to receive your recommendation.
We've had a good experience They've been good to deal with, and I haven't had really any issues at all. They've been nice to work with, and they seem to really treat my loved one well. The only minor issue is it's not a full fledged nursing home, so they don't have medical staff per se. I think they have one during daytime hours. So they like to call the ambulance a lot. But I think that's pretty standard across most assisted living facilities.
Business response:
We appreciate your 5 star review and your positive comments about how our team is nice to work with and how they treat your loved one so well. We are an Assisted Living so our model includes a Director of Resident Care (who is a nurse), certified nursing assistants, med techs and caregivers. We are not licensed as a skilled nursing community. We do have protocols that we follow when calling the ambulance. I am the Executive Director and would welcome a further conversation if you have any concerns you'd like to discuss. If s... read more
We had some problems with this community, it had to do with the cost at the end. They made some mistakes when it came to what we were suppose to pay. The communication wasn't always there, when we would call to ask questions sometimes we would not get direct answers. We were never able to get a hold of the people who ran the place, and at one point we have to reach out to cooperate. From what we could see the care services were good, it seemed like our loved one was being well cared for. This community was kept clean, it wa... read more
Business response:
I am the Regional Director of Operations and want to thank you for the kind words about the care your loved one received and about the community overall. I would like to speak with you to better understand the issues you were having regarding billing as we are always looking for ways to improve on all facets of our operations. Please contact me by calling the community and asking to be put in touch with the RDO. Regards, Julie.
Visited [date removed]. With [name removed]. Very accommodating. Like facilities.
Very nice place. Again, you see quite a bit of staff support and the rooms are very nice. The group area for memory care was very small. But the care looks fantastic.
I had a decent tour of this community. The community looked nice, everything appeared to be well maintained. The staff I met was kind, and friendly. My issue was I when I arrived for my tour, the lady that was supposed to give the tour wasn't there. I feel that wasn't very professional, and wasn't the best first impression.
The tour guide at Gardens of Fayetteville was very nice and informative. The community just seemed more hospital like and it was not a homey feel.
Frequently asked questions about Oaks at Fayetteville
How is Oaks at Fayetteville rated?
Oaks at Fayetteville has a 4.6 star rating with 94 reviews.
When is Oaks at Fayetteville open?
Oaks at Fayetteville is open now. It will close at 8:00 p.m.