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Oaks at Tucker
- Assisted Living Facilities
- Tucker, GA
About this business
Location details
1300 Montreal Rd, Tucker, GA, 30084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Staff are kind. There aren't enough staff to meet the needs of residents. Medicine, bedtime tuck in, morning wake up support, shower help all below expectations. Staff are covering too much area. Evenings very difficult to get help--no one really in charge. No nurse at the facility. (There was but not past two months.) But they are very kind and patient with mom.
Business response:
Thank you for taking the time to leave a review of our community. We are committed to providing the highest quality of care even amidst industry wide staffing challenges. As always, if you would like to discuss any concerns you have voiced, please contact us at (770) 796-5871, and we will be glad to speak with you.
My mom loves living here. She is very well cared for. The staff is so nice and they seem to really care about my mom. But what really snows how they are is how mom talks about them. She never has a complaint about anyone she loves everyone. The price here is extremely reasonable and we couldn't be happier.
Business response:
Phoebe - Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your mother.
The facility lovely. It is always clean and looks very pretty. The facility is always festive. The staff is attentive to details and very welcoming. There is a new leader that is very receptive to ideas and listen to family members. Located 3.5 miles from my home. I love The Oaks of Tucker!
Business response:
Kathy - Thank you for taking the time to leave a five star review. We are grateful for your feedback.
I really like the Oaks. I get great meals and the staff checks on me a lot.
Business response:
Thank you leaving a five star review of our community.
My brother suffered from stage 6 Alzheimer's. We needed a memory care facility close to our homes that could handle his daily care. My sister and I visited often and would find him out of his bed, cleaned and out in the common area where he shared meals and television with other residents. The staff was very kind and seemed to care a lot about him. He wasn't there long since he went into hospice soon after arriving, but we felt they were very conscientious about his comfort and well-being.
Business response:
Lynette - Thank you for the five star review. It was a pleasure to have the opportunity to offer care for your brother. Do not hesitate to contact us for any other care needs.
Overall, my 87 YO Aunt is doing better than usual since moving into Oaks at Tucker. Great staff that is happy to report on her condition. She is getting great care that has really improved her quality of life. My mom likes it so much she is considering it if she needs care and wants to be near family. Highly recommend their care for their loved ones and family.
Business response:
Selena - Thank you for taking the time to leave a five star review of our community. We are grateful for the opportunity to care for your aunt.
The facility is very small. The staff is friendly and helpful, but they didn't have an activities director until recently and then the nursing lead left, and apparently the shuttle driver/handyman was fired or quit. Communication with us wasn't great when my mom's medication was about to run out, so that was delayed for a few days. I would not recommend Oaks at Tucker to others. We moved my mom out after a month.
Business response:
Thank you for leaving a review. If there are any concerns with your experience of our community that you would like to discuss with a member of our home office team, please call (770) 796-5871, and we will be glad to speak with you.
My loved one is currently a resident at Oaks at Tucker and overall the experience has been okay so far. We have had some issues, however. I'm not sure if I would recommend this facility to others at this point.
Business response:
Thank you for taking the time to leave a review. If you would like to have a conversation regarding any concerns you have, please call (770) 796-5871, and we will be happy to speak with you.
My loved one is currently a resident at Oaks at Tucker and most everything has been very good for her so far. However, my loved one has not completely adjusted yet and her care is evolving as her needs do. Also, there have been staff changes. Overall, I would recommend Oaks at Tucker to others as an option for care.
Business response:
Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your mother.
Frequently asked questions about Oaks at Tucker
How is Oaks at Tucker rated?
Oaks at Tucker has a 4 star rating with 144 reviews.
When is Oaks at Tucker open?
Oaks at Tucker is closed now. It will open tomorrow at 8:00 a.m.