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Oilstop Drive Thru Oil Change
- Automotive
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have a 2 year old who fell asleep in the car and I really didn't want to wake her up to get an oil change so this drive up location was perfect. It was very close to home and it had good reviews so I gave it a shot and I was blown away. The people there were all so kind and helpful! They offered me beverages, explained the process step by step before they started and during the process, they put air in my tires, they cleaned my windows, and they gave me a free car wash. It all took about 20 minutes. They did offer a lot of... read more
Great, friendly, QUICK service.. Strongly recommend for those of you on the run.. They even offer complimentary drinks on the house while your sitting in your car while they service you... Blew my mind!!
Zach did an awesome job on my 2010Ford Escape today! So quick and efficient but also such excellent customer service. This is my second time here now and won't go anywhere else moving forward. Thanks Zach!
Best auto-related experience I've had in the Southbay. I was hesitant to try another oil change location after being scammed by sheisters on Groupon who tried to up-charge me for the oil type my car required. Juan verified my oil filter was im stock when I called, and I was able to drive right in for my oil service 20m later. Juan did NOT try & up-sell me on the type of oil my car requires, nor did he try & foist any other products/services on me. The whole experience was quite pleasant, I will be returning for my next oil s... read more
Super nice staff and very professional. It was my first time here and I'm very impressed. I came with my new car and they were very knowledgeable. Very good price too. Will be recommending to all family and friends.
Great place to get the oil change ! They are fast and reliable . One thing I don't like it's all the up selling they do with changing filters and etc . I understand they probably get a commission cut or something. But hey I'm just here for the oil change ...plus I don't think my car needs it . The staff is very friendly and knowledgeable. It took my like 35-45 min to leave the shop ! I'll definitely come back to the shop!
Business response:
Pedro, Thank you for taking the time to provide your review of our San Mateo Oilstop Team. Yes; it definitely seems sometimes like we ask a lot of questions and offer many services and products. All our offerings are based on mileage, and if you're new to Oilstop, we want to establish a computer record for your vehicle; hence the questions about previous services. If your vehicle, for example, has mileage that is passed our recommended mileage level for a service and you don't recall when you last serviced a component, such ... read more
It would be great if they'd answer the phone during regular business hours instead of having potential and actual clients directed to voicemail. Very off-putting. Personally, I'm not willing to go there now that I've called 5 or 6 times and all I hear is voicemail.
Business response:
Dear Tammy, Wow! I am amazed you did not get to speak to our Monrovia Manager or one of his senior staff members when you called recently. Our staff in all stores are trained to pick up the phone before it rings 3 times. If the store's phone is working properly and does not have issues, we will definitely address this incident with Monrovia's management team.Thank you for bringing this to our attention. I know how frustrating it can be to have to keep calling, and I am very sorry you had to experience this. We can only hope ... read more
I came by this Oil Stop because I did not want to wait for my appointment at the Pep Boys up the street. When I arrived at Oil Stop, the serviceman was super friendly. He even gave me a Diet Coke to drink while I waited. I felt grateful. However, right before starting the oil change, he said that replacing the oil filter for my car would cost an additional $10. I was surprised because exchanging the oil filter is part of Oil Stop's 33-point inspection. I asked him why it was not included in the price, and he said that it wa... read more
This place is awful! If I believed everything they said I would have spent over 800.00 getting fluids changed. First they said they were not commission and that all they would do is to let me know the things that need to be completed to keep me SAFE with a servants heart! I should have put it in reverse and left right then. First you are bombarded with information from multiple people, me personally last night had three trying to sell me things and one doing the actual oil change oh yeah your drain plug needs replacing only ... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 35,539 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open on Monday at 8:00 a.m.