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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
The classic steakhouse vibe is alive and well at Oliver’s Chop House & Bourbon Bar, the all-new, world-class dining experience located inside Derby City Gaming Hotel. Designed with a comfortable elegance and intimate ambiance in mind, our Louisville restaurant evokes all the great feelings of a classic upscale steak house. Savor the finest 100% U.S.D.A. prime steaks, succulent seafood and many other artfully prepared dishes. Elevate your dining experience with a hand-crafted cocktail or a selection from our well-curated wine... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 10:00 p.m. | |
| Thu | 5:00 p.m. to 10:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Food excellent! Service was attentive but a little scatter brained. Only complaint was that they charged $5 for a shotglass size serving for Bearnase sauce.
Business response:
Glad you enjoyed the food! We are sorry you didn’t feel the value when it came to the sauce you added on to your entrée. We will always be happy to bring you more if you are ever feeling this way. Our main objective is to always be of service.
Service was excellent, food for the money, was bland, especially the bread service. Personally would not revisit or recommend.
Business response:
We are sorry to hear that you didn’t love your food experience at Oliver’s but we are glad you liked the service. However, we want you to come back and recommend our restaurant to others. Our bread service is one of our most complimented features and we obviously dropped the ball with our delivery of this service. If you do decide to come back, and we hope you do, please ask for a manager so that we can personally oversee your experience and show you what it is that makes Oliver’s special.
Steak was fantastic!! Can't believe there was not a baked potato on the menu! Also, need to have a fountain soft drink selection instead of tiny bottle of coke for $4 brought to the table.
Business response:
Glad the steak was to your liking. We promise we will be adding a baked potato to our menu on our next reprint. It is a steakhouse staple to be assured. We also apologize our servers didn’t let you know those coke bottles are free refills. We will bring you as many as you want!
Beautiful atmosphere! Amazing waitstaff, very attentive to details! Went above & beyond. The food was Delicious, very flavorful!! We will definitely be back.
My filet was excellent, mac and cheese was short of favors. Understand first evening open, but service was a little slow. Waitress was nervous, needs to relax a bit and needs to understand what she needs to serve first. Host needs to smile, seems very unfriendly.
Business response:
So glad you enjoyed your steak. We recently changed the flavor profile on our mac and cheese and hope you will try its new incarnation on your next visit. First night opening jitters and kinks can cause a less than seamless experience, and for this we apologize. I am sure you will see on your next visit that much has changed from our first night open. We hope you come back to see the progress.
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.7 star rating with 410 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is closed now. It will open on Wednesday at 5:00 p.m.