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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Very expensive and can be made better at home. They don’t know what salt is
Business response:
We appreciate your feedback. We're sorry to hear that you found the dining experience expensive and felt the dishes lacked salt. Your input is valuable, and we'll take it into consideration to enhance our offerings. If there's anything specific you believe could be improved, we'd love to hear more details. Thank you for sharing your thoughts, and we hope to have the opportunity to exceed your expectations in the future.
Our server Jacob was amazing! He gave multiple recommendations and they were great. The food was outstanding.
Business response:
That's fantastic to hear! We're thrilled that Jacob provided excellent service with great recommendations, and you found the food outstanding. We'll make sure to pass on your compliments to Jacob. Thank you for sharing your positive experience, and we look forward to welcoming you back soon!
2nd time here, and it was just as amazing as the first time!! ❤️
Business response:
We're thrilled to have you back for a second time, and it's wonderful to hear that your experience was just as amazing as the first! Thank you for your continued support, and we look forward to providing you with more delightful moments in the future. ❤️
Food was cooked prefect and staff was nice I would eat here again
Business response:
Thank you for your positive feedback! We're delighted to hear that you enjoyed your dining experience at The Chophouse. We appreciate your compliments on the perfectly cooked food and the kindness of our staff. We look forward to the pleasure of serving you again in the future.
The Chophouse is absolutely amazing! From the servers to the food and the manager, this place is a 10+ ! The restaurant layout is awesome. I have already made reservations for February 2024, while in Louisville! See you again soon ✌️🥃✌️🥃
Business response:
Thank you for your glowing review! We're thrilled to hear you enjoyed your experience at The Chophouse. Your February 2024 reservation is eagerly anticipated, and we look forward to providing another exceptional dining experience.
They are a fairly new restaurant so we will give another chance. The manager was amazing and personable but the sever was slow and had to be reminded of requests multiple times. We aren’t complainers so we nicely did so. Steak was good but not spectacular for the price and the roasted chicken was dry and a small proportion. Drinks were amazing and the bar tender Kyle was amazing! $200 with tip for 2 people for comparison, only 1 glass of wine ordered at the table.
This was our first and will not be our last. We had awesome meals, Devin, our waiter, provided excellent service and the birthday dessert, peanut butter pie was absolutely amazing! We would highly recommend and looking forward to our next visit!
Business response:
Thrilled you enjoyed your first visit! Devin and our team appreciate your kind words. Looking forward to serving you again soon
Our server was very kind and wonderful! Food was excellent!
Business response:
Thank you for your delightful feedback! We're pleased to hear that your server was kind and wonderful, and that you enjoyed the excellent food. We appreciate your positive comments and look forward to serving you again.
The restaurant is definitely getting better each time I go. I did have to speak with the manager about my dish, which I did not ask to do. The waiter must have mentioned it and the manager came over. He saw the issue and stated it would be fixed goring forward. Excellent job at being attentive and listening for pescatarian preferences.
Business response:
Thank you for your feedback. We're glad you've noticed improvements and appreciate your understanding regarding the dish. Looking forward to serving you again soon.
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.3 star rating with 659 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is closed now. It will open at 5:00 p.m.