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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
The classic steakhouse vibe is alive and well at Oliver’s Chop House & Bourbon Bar, the all-new, world-class dining experience located inside Derby City Gaming Hotel. Designed with a comfortable elegance and intimate ambiance in mind, our Louisville restaurant evokes all the great feelings of a classic upscale steak house. Savor the finest 100% U.S.D.A. prime steaks, succulent seafood and many other artfully prepared dishes. Elevate your dining experience with a hand-crafted cocktail or a selection from our well-curated wine... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 10:00 p.m. | |
| Thu | 5:00 p.m. to 10:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Our entire dining experience was 2nd to none. From the time we approached the hostess stand until we departed we were treated like VIP’s. Everyone visited our table at some point during our meal. From the GM, Asst GM to the Chef. All were excellent in their demeanor and truly appreciated us dining at their restaurant. Our server Devin and his assistant Jacob kept on top of things without being overbearing. Will absolutely dine here again
Business response:
Hi Steve, we are incredibly grateful that you took the time out to share your experience at Oliver's. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! Our Senior Leadership team also with Devin and Jacob, we are always going above and beyond to ensure our customers receive the best possible service they can. We cant wait to serve you again soon!
Food is always delicious and our server Devon is amazing every time we go!
This was my second visit, we was served our appetizer. We order a couple filets med/well, we knew it would take awhile. About an hour or so our waiter came over and ask if we ever got our food. Well of course we haven't. They reason was given that our ticket had gotten lost. Sorry to say that so far I haven't been impressed about the place. We where their to celebrate my Birthday, I had an out of town guest.
Business response:
Hi Lula, thank you for the feedback as this is how we grow as a concept. Our goal is to provide the best guest service as possible. We failed to meet the expectations and we do apologies. Please private message us with your contact information and we will have someone get in touch with you regarding this matter. We hope to see you soon on your next visit to Oliver's.
Food-Excellent (A+) Price-$$$$$ Service-A (a lot of wait time)
Business response:
We are so glad you enjoyed Oliver’s food! Wait time is a constant evolution of a new restaurant opening and we appreciate your understanding and patience. Hope to see you again soon!
Food was amazing but it took a while to get. The environment was fun and the staff were very friendly.
Business response:
We are so glad you enjoyed Oliver’s food! Wait time is a constant evolution of a new restaurant opening and we appreciate your understanding and patience. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience. Hope to see you again soon!
Our waitress Gisella was amazing she gave great recommendations and very professional . The food was awesome we will be back. They went above and beyond to make our 23rd wedding anniversary feel special. We will definitely be back and will refer others Thank you Oliver’s chop house
Best meal I have ever ate. Very classy place. Our waiter Devin Mattingly was the best. The hot tea was my favorite! Will definitely recommend it to all my family and befriends! Great job guys!
Business response:
So glad that you enjoyed Devin, he is a wonderful server. We are also happy you and your family enjoyed Oliver's! Our whole team works very hard to keep our customers happy, but we can only do it with amazing customers like you. See you soon!
It was our 35th Anniversary, and our food was so good. We had the NY strip and it was cooked perfect. Oh the crab cakes are to die for, so tasty as good or better than the ones we always get in Maryland. Waitress very accommodating and pleasant. Thank you for a delicious meal.
Business response:
Hi Angela, Happy 35th Anniversary! So glad you enjoyed your dinner at Oliver's.
The wife and I ordered wedge salads, but we found the deep fried bacon difficult to enjoy with our salads, bacon pieces would be better. We both ordered filets, both were cooked correctly and were very good. I was disappointed there was not a baked potato option, my wife enjoyed the mashed potatoes. For the price I was not impressed.
Business response:
We are so glad you enjoyed the filets, but of course we wish your visit would have been perfect. We promise we will be adding a baked potato to our menu on our next reprint. It is a steakhouse staple to be assured. Oliver’s was designed to provide higher end food and experiences and requires us to price them similar to other fine dining establishments. We are also known to serve excellent food at Lil Wagner’s and Railbirds which are both priced lower. We hope to see you again.
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.7 star rating with 407 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is closed now. It will open at 5:00 p.m.