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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 10:00 p.m. | |
| Thu | 5:00 p.m. to 10:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Food was delicious, service friendly&quick, clean ,comfortable !Would highly recommend to friends &family
Business response:
Thank you for the wonderful feedback! We're thrilled you enjoyed the delicious food, friendly service, and comfortable atmosphere. Your recommendation means a lot to us. Looking forward to serving you, your friends, and family again soon!
Sat at bar. Kyle was too busy talking with friends at the bar to notice our needs. Also wondering how much automatic gratuity is if you use credit card.
Business response:
We're sorry to hear about your experience at the bar, and we apologize for any inconvenience caused by the service. We'll address this with our team to ensure better attention in the future. Regarding automatic gratuity, if you were apart of a group 5+ or using a comp then there is a automatic gratuity. We appreciate your feedback and hope to have the chance to make it right in the future.
From making the reservation, to leaving with a full tummy, the total evening was Epic!
Business response:
Thrilled to hear your evening was epic from start to finish! Thank you for choosing us, and we look forward to welcoming you back for another fantastic experience.
1 of 3 steaks had to be sent back due to overcooked but once it was fixed dinner was amazing!
Business response:
We appreciate your understanding and are glad we could resolve the issue. Delighted to hear that once corrected, you enjoyed an amazing dinner. We value your feedback and hope to have the opportunity to provide you with a flawless dining experience in the future.
Great atmosphere great food all around great experience
Business response:
Fantastic to hear! We're thrilled you enjoyed the atmosphere, food, and overall experience. Thanks for choosing us, and we look forward to welcoming you back for more great times
The food was delicious and the service was outstanding!
Business response:
Fantastic to hear! We're thrilled you found the food delicious and the service outstanding. Thank you for choosing us, and we look forward to serving you again soon.
The steaks were very good, perfectly cooked. The cowboy steak was impressive as well as the fillet . For the prices I had figured to least have one side included w/ the meals...that was not the case, however great service and over all experience.
Business response:
Glad to hear you enjoyed the steaks, especially the cowboy and fillet! We appreciate your feedback about the sides and are pleased you had a great overall experience with excellent service. Looking forward to serving you again soon
Rachel was amazing! Friendly and attentive. Kyle in the bar area is equally as amazing. Food was fantastic!
Business response:
So glad to hear about your positive experience! Rachel and Kyle are thrilled to receive your compliments. We appreciate your kind words about the fantastic food. Looking forward to welcoming you back for another amazing time!
Friends joined us at Oliver's Chop House and Bourbon Bar at Derby City Gaming and Hotel in Louisville, KY last night. My expectations were on the low side, but the first impression was very nice. The restaurant is a very classy place, service was prompt and efficient for the most part and the food was delicious except for one smallish detail, that the restaurant offered to fix. I would say that the restaurant exceeded expectations in all aspects and that we will go back again, even if it's only for the food. We shared an abu... read more
Business response:
Thank you for the detailed and thoughtful review! We're thrilled to hear you had a positive experience overall at Oliver's Chop House. We appreciate your feedback on the food, service, and ambiance. Your recommendations mean a lot to us, and we look forward to the opportunity to serve you again, addressing any minor hiccups for an even better experience next time. Cheers!
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.3 star rating with 598 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is open now. It will close at 11:00 p.m.