Omaha Steaks

1.9

Meat Shops
Plano, TX

About this business

Restaurants Meat Shops

Location details

2208 Dallas Parkway #325b, #325b, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 7:00 p.m.
Tue	10:00 a.m. to 7:00 p.m.
Wed	10:00 a.m. to 7:00 p.m.
Thu	10:00 a.m. to 7:00 p.m.
Fri	10:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

1.9322 reviews

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Sharyn W

2 years ago

Everything was great except the pork chops. They were so tough we could not eat them.

Business response:

Thank you for your review. We are so sorry to hear about your experience, and we stand by our 100% Satisfaction Guarantee. Please contact us at custserv@omahasteaks.com and we would be happy to assist you. Thank you for choosing Omaha Steaks.

Bradley R

2 years ago

We have ordered several times without a problem. An order that we sent to someone got held up in shipping causing some food to go bad. Omaha took care of this immediately with a new order. I highly recommend.

Business response:

Thank you for your review. We appreciate your feedback and value you as part of our Omaha Steaks family!! We look forward to serving you again soon!!

Allen P

2 years ago

Allen P. My online order was not exactly what I received but the customer service rep was very helpful and my situation was handled quickly, efficiently and satisfactorily. The ribeye filets are delicious, very tender, juicy and tasty. I will be ordering more.

Business response:

Thank you for your review. We appreciate your feedback and are glad to hear your inquiry was resolved and you're enjoying your Ribeyes. Thank you for your business and we look forward to serving you soon!!

Jay L

2 years ago

I received a gift box for Christmas. When it arrived, the styrofoam cooler was damaged. The dry ice package keeping the meat frozen was intact, but I could not be sure that some of the packages had not thawed in transit. I called customer support. They were open on the weekend and returned my call. They told me to keep the gift box, and that a new replacement box would be shipped ASAP. I am a satisfied customer.

Business response:

Thank you for your feedback. We are disappointed to hear about your delivery experience, but glad to hear your replacement shipment has been taken care of. We appreciate your business and we GUARANTEE you will love our products. Happy Holidays!

David'/ C

2 years ago

First buy In a long, long time so far have enjoyed the meatballs which are trulyou need.//'

Business response:

Thank you for your review. We appreciate you being part of the Omaha Steaks family and look forward to serving you again soon! Happy Holidays!

Jewell H

2 years ago

Yes a bit pricy. Beef/steaks are great and better be for the price! Rest I've tried was good. Custom service sucks!! Don't ask for the delayed Christmas delivery, they'll ship ahead anyway! Shouldn't offer it if they aren't going to honor it!!!

Business response:

Thank you for your feedback. We apologize for any misunderstanding regarding Christmas delivery. With Christmas delivery, order delivery will occur within 10-15 business days of Christmas. You can select a custom delivery date for an additional fee. We appreciate your business, and hope your gift recipient enjoys their gift. Thank you.

Derrick W

2 years ago

We have been customers for quite while now and haver been disappointed. Anyone complaining about the steaks being tough and hard to cut and chew obviously do not know how to prepare good cuts of beef and cook them properly.

Business response:

Thank you for your review. We appreciate you being part of the Omaha Steaks family and look forward to serving you again soon!!

Shelly G

2 years ago

I purchased four Cordon Bleu chicken, four pork chops and also for steaks. The Cordon Bleu all you could taste was the seasoning, you could not taste anything else. The pork chops were extremely dry, and so were the stakes. I received hamburgers for free and they were extremely dry as well. I was not pleased with the outcome of the meats at all. Especially after spending almost $150 on it!

Business response:

Thank you for your feedback. This is not at all the experience we strive to provide our customers, and we are disappointed to hear you are not satisfied. We stand by our 100% Satisfaction Guarantee, and would be happy to honor it for you. Please contact us custserv@omahasteaks.com for further assistance. Thank you.

Jane A

2 years ago

Jane We have ordered 5 or more meat packages as Christmas gifts for several years. When we started they were $99. This year they are $144 , that is supposed to be 50% off. A few days after receiving the packages we see on Tv and in the AARP bulletin that they are on sale for $89 and $99 . Why didn’t the customer service representative tell me this, I am sure she knew. Guess returning customers don’t count.

Business response:

Thank you for your review. We certainly apologize for any misunderstanding regarding our marketing offers. We have a wide variety of offers at different price points, and we are currently running TV advertisements as well. We appreciate your business, and I will be emailing you a $75 gift card for a future purchase for the misunderstanding. Please contact us if you need further assistance. We hope to serve you again soon!