Orkin

Judith W. 

on BBB

2 years ago

Zero I like to have my money back. I'm paying on services that didn't get done. And it's almost been a year. I'm done listening to how they blame the customer. I'm done with this I want my money back and then that's all. I had asked for my money back at one point and I was being bullied into the service I do not want this woman to call me. And I do not want them to come back to my house give me my money back please. I thought it was satisfaction guaranteed. And let's face it we all have a busy life we don't have time to wait... read more

Marjorie P 

on BBB

2 years ago

I called Orkin for supposedly is a reputable company. The man, named Maximo, check for termites and stated I needed to tent the house. He conviced me to signed a contract. First, they were supposed showed up 9am but they arrived about 2pm for the tent. The contract stipulated that the entire house and shed was to be treated including the porch. Prior to that I had made a big purchase of perishable and nonperishable food and items to stack due to COVID, about $600.00. I bag all the items and all the meat put back on the refri... read more

Amanda W 

on BBB

2 years ago

0 stars.I called Orkin on 02/10/23 to explain my concern about possible activity in the attic. My initial contact went extremely well; the representative was very thorough to explain Orkin's process, asked questions(i.e., will the tech a ladder, etc.) and suggested a treatment plan (i.e., one year) which I agreed to. She was able to get me an appointment the same day but i opted for the following day. The interaction with the representative made me feel that I'd definitely made the right choice.Fast forward. The technician c... read more

Mike K 

on BBB

2 years ago

Would not recommend anyone doing business with this organization. They done a rodent removal for my Mom. They cobbled the work under her house; When they said they were done with the work i went under her house where they had tore out the underbelly of the mobile home reinsulated the floor just crammed the insulation in there not filling between the joist. also they never cover the water line back up the insulation and underbelly is what protects the pipes from freezing if she didnt have someone to check it for her when it g... read more

tom W 

on BBB

2 years ago

In Aug of 22, i had an Orkin Rep visit my home and in a mater of minutes i discovered that my house was not covered. Five years previous we bought this house and i had asked the Orkin fellow treating my prvious home to get me a price on the new place for termites. It was an involved and costly project for me, as the new house had a boardwalk that was too close to the house and it had to be torn out and replaced. a district Orkin supervisor from LA got involved. In the process of treating the house a marble floor in two baths... read more

David E 

on BBB

2 years ago

I have had Orkin Termite Control since 2019. By contract they are supposed to inspect the Spectricon units yearly outside the house and place new bait if needed. They are also to inspect the interior and exterior for any signs of termite infestation.They apparently did inspect the spectricon units but never gave me a report as to the need for new bait which would indicate termite activity in that area. Additionally, the only interior and exterior inspection was the initial one in 2019. They have not preformed the 3 since.So ... read more

sally w 

on BBB

2 years ago

Poor service, they set up your appointment without any regard for your schedule, I had several different service men come out at different times each one had no idea where the last one had placed mouse traps. I had a simple field mouse problem that instead of resolving in short order was milked for months of endless, mostly useless appointments at a hefty service fee. 

Maria G 

on BBB

2 years ago

I canceled my account and stopped service before the next scheduled day. They didnt showed up on the scheduled time. Received a message within same month I canceled they were coming to service my house without me requesting service. I called them and told them I had canceled my account. They said they would cancel and notify driver since he wasnt at my house yet. The driver still came in and now they wont stop changing me. Now I received another bill adding February without even servicing my house. *** called like 20 times t... read more

Lea G 

on BBB

2 years ago

I told the man before he came in that I had a little boy in the house. I let him know my concerns about the poison that they use. The man sprayed my son in the face with the poison that they use to kill pests. How do you miss the window and shoot the stuff behind you? At that exact moment, I was ******* my son out of the room, because I didn't trust him being around it.The only thing I wanted was for my son to be away from that stuff, and it went right on his face AND eyes.I didn't even think this type of thing was possible.... read more