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Orkin

3.6
  • Pest Control
  • Ft Myers, FL

About this business

Home ServicesPest Control

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more

Location details

12651 Metro Pkwy, Ste 4, Ft Myers, FL, 33966, United States

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3.61,012 reviews
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Torbjorn T's profile image
Torbjorn T 
2 years ago

We had a very bad experience with Critter Control. We called them when we realized we had a rodent problem in our house because our appliances (range, dishwasher, laundromat) were breaking (wiring and water hoses were chewed up). They charged almost $3000 for putting up some metal barriers, traps, and some treatments with chemicals -- actions that turned out to be entirely ineffective. We eventually found out that a rat was basically living in our range. After several months of misery, close to a dozen visits by repair folks... read more

Uta B's profile image
Uta B 
2 years ago

In January 2023, I contacted this company initially for hearing scratching and digging sounds in the attic, and small hole in dining room ceiling. The rep came out to complete an inspection. The rep recommended new insulation in attic and gutter guards ($16,000 +) . I thought the recommendations would resolve the issue. Unfortunately, I still had the initial issue and additional hole appeared in my guest room ceiling and water spots. Two other wildlife companies informed me the gutter guards were not installed properly. I re... read more

Tiffany B's profile image
Tiffany B 
2 years ago

Very disappointed in myself and this company.Myself because I didnt read all the fine print on their contract.Them because they would rather upset their customers than being upfront about the fact that even though you might prepaid for services that they will continue to service your property and then send you a bill at whatever rate they choose without giving you any heads up that youre about to get charged for extra services that you didnt actually want and that you couldnt afford and then when you try to contact them in h... read more

Ted C's profile image
Ted C 
2 years ago

Orkin is disorganized , billing and activities are not transparent. When the tech makes a sale, they will say anything. Once you sign the contract, they now will only say what is in the contract. They schedule appointments, then do not show up and there is no email or text notification. My web site account has no explanation for charges or credits. I communicated with the original tech, he said that they cancelled my program. Not sure what that means. Just because the tech says so, I said I need documentation so you do not s... read more

Elena B's profile image
Elena B 
2 years ago

Not satisfied! Only partial job was completed. The sales rep Didn't stand behind his commitments. No follow-up!I was ignored completely. Sent a CERTIFIED MAIL trying to reach a solution. sent emails. was ignored again, again. Not even one response! Absolute joke of a company. They are only here to steal your money and avoid you at all costs. I am unable to login to my account, or contact any human being for help. I have a payment that is due, that will now be late and affect my credit. This company, their website and custome... read more

Tammie B's profile image
Tammie B 
2 years ago

Orkin is a terrible company. Absolutely awful. I would never recommend this company. If I could give them a zero I would. First they signed all my contracts. So that would be forgery. Never left or explained how things would work. The gentleman that came to service the house was not respecful of our house. First he never wore shoe covers. So going in and out of my house he tracked mad. Even left a muddy footprint on my couch. Left all the furniture upside down. So walking into the house looking like that you say "What the **... read more

Jordan B's profile image
Jordan B 
2 years ago

Absolute joke of a company. They are only here to steal your money and avoid you at all costs. I am unable to login to my account, or contact any human being for help. I have a payment that is due, that will now be late and affect my credit. This company, their website and customer support is a total scam. If anyone is reading this and considering their business, don't make the same mistake I did! If the company can see this, get back to me asap! 

Lavita W's profile image
Lavita W 
2 years ago

I call Orkin in ****** about a possible bedbug problem in my daughters room they came out had me sign a contract told me that I was gonna be able to be financed, and they are experts they getting rid of bedbugs I only have the bedbugs in my daughters room theres none anywhere in my home and I have a tri level house. And first of all they did not explain to me that they will be taking $400 from the initial visit out of my credit card. They took $$106 out and then they took another $350 the next day and they told me that that ... read more

Katherine M's profile image
Katherine M 
2 years ago

I had been a customer of PermaTreat Pest ********************** since 2007. A couple of years ago I had a fungus in my crawl space, which they came out and treated. Each year since then they have come out to do an inspection to make sure the fungus wasn't back. This year a man was sent from **************, **. to do the inspection. He and another man came and went under the house to do the inspection. Once they did the inspection, I was told that my wood under the house was rotting and falling apart. He said it was an emerge... read more

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 3.6 star rating with 1,012 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.