Orkin

Tess G. 

on BBB

2 years ago

ORKIN/********* ** PUT ** TO COLLECTION AGENCY FOR SO CALLED SERVICES THAT WAS NEVER PROVIDED TO US. For the first 2 years they did pretty well. On last qtr. of year 2021 changes occurred I started seeing few live bugs, Called technician & came and requested for a hard copy of an actual invoice to be handed to the cashier in charge every time they service us and also to see what chemical/method they use every visit. and I talked to manager about that but to no avail. Year2022 Being short w/ workers, I've been xtremely busy a... read more

Gail N. 

on BBB

2 years ago

When Orkin 1st arrived in May of 2022 it was in reference to a rodent (squirrel) in the attic of our home. They inspected the attic and took measures to solve the problem. This included patching and pumping $4,000 worth of insulation into the already insulated attic. Orkin told me the "new insulation was composed of a substance made to repel all insects and rodents. Since that time, I have called Orkin regarding the activity in the attic, which has never stopped. I was told after the last visit by 2 workers that the squirrel... read more

David A 

on BBB

2 years ago

My single story condo unit is wood frame. My HOA has maintained and paid for an Orkin retreat and repair termite policy since ****. In November of 2022, I discovered termite damage to a load bearing wall of my unit. I will explain:When my drywall next to my ceiling started cracking, I suspected there was termite damage. When the first Orkin representative showed up (*********************************), he did no type of testing or inspections whatsoever. He would not even acknowledge the cracking drywall. When I offered to ex... read more

Diane S 

on BBB

2 years ago

We were very disappointed with Orkin.We have mice in our attic so called Orkin to help.The guy who came said he didnt do attics and maybe the noise we hear is from the furnace- how disappointing!Our condo will never do business with them again. 

Candace R 

on BBB

2 years ago

My experience here in ***** with contractors/vendors has been similar to the shootout at the OK Corral. Absolutely Buyer Beware, despite being given a good review by their professional association, do business at your own risk In 12/2022 Serv. Tech. came out and said it would be $21,000 dollars for clearing the house of rodents, inclusive of the house, basement and attic, removing previously contaminated insulation, replacing it with new, cleaning and decontaminating the house. I agreed to this and paid for it. At the time I... read more

Michelle F 

on BBB

2 years ago

ORKIN did not provide the promised service; almost lost a tenant because of their minimal effort.**** repeated phone calls to find out why the issue was not resolved. I was told several times that a manager would return my call. Finally one did return my call and he explained that he, himself would go with the technician the next day and would call me after the visit.Crickets, no phone call. Had to call again. An ORKIN inspection was deemed in order. He gave me a outrageously expensive quote for a tiny house. Thousands!!I ca... read more

Robert T 

on BBB

2 years ago

Was referred to Critter Control from Orkin due to finding a snake skin while cleaning out my garage, so to be clear, this review is for Critter Control Branch #****, Account #*******.My primary complaint is that the salesperson I was assigned missed the **** completely in estimating my rodent problem. He estimated that I had ***** mice to deal with on the property, an estimate which he used to sell me on over $3.5k in services.After those services were completed, Critter Control had caught exactly 0 mice, and 0 snakes.Additi... read more

Al K 

on BBB

2 years ago

For the past 18 months you have kept your appointment 11 times out of 18. There are times that we were called by your office to say that the service man is on the way and never show up. In addition, we requested supplies included with your monthly service. This is December we have been waiting for supplies since October, in fact you charged us for two visits in November, when the second visit was only requested supplies that were not delivered the first visit. (Charged twice, for service when we only requested supplies that ... read more

Rolando C 

on BBB

2 years ago

Left messages about traps being tripped with mouse in them and as yet have not herd from Orkin about this .The last time I called it them 5 days to respond