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43-32 Ditmars Blvd, Astoria, NY, 11105, United States
Get directionsGreat Service! Reliable and techs are friendly and experienced. Used multiple Pest Control Companies and ORKIN is the best.
It took a little long but I don't have bed bugs anymore so I suppose I give this one a solid 3. Thanks dudes.
If I could give less I would. Their customer service and lack of response has made for a very frustrating experience. We are going on 3 weeks with very little resolution. So far the worst experience, they have a lot to learn about customer service and how referrals work. I would never recommend them to anyone.
Business response:
This belongs to branch 317 residential branch, NOT Commercial Branch 315
Worst experience with orkin. i called them for termite control service but the staff came up late and invoice me so high $560 for the service. disappointed with the service and charges way too high.
Business response:
This negative rating belongs to residential branch 317 in New Hyde Pk. NYC Branch 315 is Commercial only. Thank you
They were great and very responsive until the contract was signed. Now I can't get a hold of anyone at the office to deal with a roach problem. I get nothing but excuses. stay away. RIP OFF ARTISTS!!
Business response:
Hi Sarah, This review was posted on my NYC Commercial branch. The residential branch is in New Hyde Pk. I would appreciate correcting if - please and thank you Fred
I would NEVER recommend this company. I scheduled an appointment only to be canceled the same day. This happens time after time and no explanation. Also, hands down the worse customer service. No manager around to help and no one knows anything going on. Do yourself a favor call someone else!! You can thank me later.
Very unhappy with my recent experience with Orkin. We paid a very high up-front fee for them to manage a serious situation at our home (flying squirrels getting into the walls of our house). Gary inspected the situation and was very nice and responsive, until he wasn't. The team showed up once, a second time, and never again. The service states that Orkin will return until the problem is remediated, but they did not return and my problem is definitely not remediated. I scheduled them to return 3 other times and they ne... read more
Horrible! Over the last 2 yrs our NYC office has 8-10 different people. Only 1 of the 8 had any idea of what he was talking about. They have no formal training on insects, rodents or any other pest they are called in to control. I also hate that they kept changing our service guy. Like I said we had one guy we actually liked and who knew what he was talking about except as usual without notice someone new would show up. We do not like just letting any random person in not knowing who they are etc.. I dont know if this locat... read more
They are the worst . The person who came for pest control did not know a thing about pests . They rescheduled twice . They had me clear out my entire closet for moth spray and rescheduled me for two weeks because there person cancelled on the day of without even notifying me. Ridiculous. They charged me a full pop for the service they didn't perform . Absolutely avoid them . There are some good pest control companies .
Orkin has a 3.7 star rating with 323 reviews.
Orkin is open now. It is open 24/7.