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Orkin
- Pest Control
- Sidney, OH
About this business
Location details
1185 Wapakoneta Ave, Sidney, OH, 45365, United States
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RecommendedAlways a good experience. They seem thorough and always say if I have any issues they will return.
Business response:
Thanks for the great feedback!
RecommendedRyan was a very nice guy. Explained everything perfectly!! I’d recommend orkin 100%!
Business response:
Outstanding... I will pass this on to Ryan and the Team. If you ever have issues between visits just reach out to the office.. 937-497-9445 opt 1 . Thanks again.
RecommendedThey have came out more than the scheduled times to make sure my problem was taken care of.
Business response:
Thanks for the positive review. If you ever need more help between visits, just reach out to our office. Our goal is to stay in a positive rating statis and appreciate any opportunity to help. Office number is 937-497-9445
absolutely not. I had them for 9 years. they did a review. Less than a month later my house caught fire. This was caused by old wiring and termites. I found the receipt in my driveway. Gave it to my claims adjuster. They sued Orkin and won. Orkin paid for the rebuild!
Business response:
Hello Anne, thank you for reaching out! We believe you may have the wrong location. We would like to obtain more information and discuss this further with you. Can you please direct message us your account information – your email and phone number associated with your account so we may look into this. Thank you.
This company has done nothing but Dick me around about taking payment out of my checking account. Didn't they go ahead and hit you with 2 or 3 months after they tell you on the phone? You're square and you don't owe anything so. Good luck if you're trying to be a nice person with them. Because they'll s**** y** as well as look at you.
Business response:
Hello Cindy, I am so sorry to hear this. I do see notes have been added to your account and hopefully going forward we won't have any payment issues. We also show a note to never contact till after 5pm. We do apologize for any inconvenience.
We have a mice problem. We paid $232, I’m showing the guy where they’re at while I’m screaming. He just stands there. Didn’t catch ONE mouse even though they’re running all over. He set some traps and sprayed our perimeter of the house and stated he’d be back in a week or two. I thought this would’ve been a more thorough inspection. But I guess not. Huge waste of money. That I’ll be talking to someone about getting a refund cause for the amount they charged??? Should’ve been SOMETHING
Business response:
Hello Paige, I am sorry to hear your experience was not good. We will have the service manager review the service ticket and reach out to you regarding your account. Thank you,
$900 worth of food went bad in my garage fridge because they unplugged the fridge and we didn’t notice until two days later. It may have been an accident but they’ve ignored us ever since. 0/10 recommend.
Business response:
Hello Alyssa, I'm so sorry to hear this. We would love to look into this issues but we can't seem to pull you up by name in our system. If you could contact our office directly at 937-497-9445 we would be more then happy to help.
I am not pleased with service at all. Years ago I used and was pleased. This year I had ants return and signed up with Orkin again. I have had to call them back repeatedly, more than twice, because I see ants and now mice. Mice, they just put down sticky squares? I really am not pleased. I would not recommend. I’m now stuck in a contract and still have problems with ants, mice, and spiders. Let’s not talk about termites which is another expensive contract. The performance and level of professionalism has gone down t... read more
Business response:
Hello Mary, I am sorry to hear this. We will have the branch office call you to see what program your on and see what we can do to better your experience.
When I had a bug problem I tried to get them to come and nothing now they come and want to spray with snow outside plus it’s melting seriously the chemicals will be diluted with the melting snow
Business response:
Jim, please be assured we are using products designed to work with the weather and season we are in... if you ever feel the product or service is not working please let me know, we are always willing to send reinforcements if needed. Thanks for reaching out.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.8 star rating with 1,769 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.