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Orkin
- Pest Control
- Freehold, NJ
About this business
Location details
331 Fairfield Rd, Bldg C Ste 1, Freehold, NJ, 07728, United States
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This branch is horrible. The worst customer service I have ever seen. Constantly asked for Saturday service got it 2 times in a year. They keep playing games with appointments when you call you get the national customer service and they give you some bullseye excuses. They say they call and leave messages but they never do. They are a bunch of liars. They have one good technician. That's the only positive. I wouldn't use this location if they were the last exterminators on earth. They suck.
I have no idea how it is that I've made two appointments and no one has ever showed up. I've been harassing these people for two weeks to come to my house. At this point I'm looking for recommendations for another place. I would actually give this company negative stars it was even possible.
Orkin pest control of freehold NJ is absolutely horrible and they take advantage of people and make appointments for you when you are not home clam that they took care of the pest problem when you were working . The office personal stick together and they are trained to lie. What a shame .
They didn't complete the job. The put traps in the attic and asked us to check the traps for them. They tried to bill us for a service they never even told us about. They just try to take your money. They worked in the attic and they are billing for deck maintenance. That just goes to show they didn't even come to the house to do their job. I don't recommend them at all.
Called twice for a quote. Never received a return call. Guess they don't need my business !!!!
Took one month to get a copy of my contract. Contract includes service when needed. They quickly charge for doing basic treatment outdoors when you are not home. Left 3 messages this week for inside treatment with no call back. Great way to treat loyal contracted clients. Will be starting a contract with a new company
Doesn't show up. Calls later, gives blatantly false excuse, claims they need to reschedule, and has no availability until much later in the week.
Called to schedule an appointment - scheduled for next day from 4-7. Never showed up. When I called up the call center apparently the business was already closed for the day and there was nothing they could do for me. Would not use.
Horrible service. Charges on your credit card without permission. After one year of service and dealing with their horrible customer service I still see bugs in my house. I got tired and decided to cancel my services.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 2.5 star rating with 50 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.