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1406 W Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Got the appointment when I wanted it, work was accomplished in a few hours. Justin, my service advisor, was very pleasant and kept me informed as the work progressed.
Business response:
Thank you for your review! We're glad to hear that you were able to secure your appointment at a convenient time and that the work was completed efficiently within a few hours. It's great to know that Justin, your service advisor, kept you informed throughout the process. We believe that clear communication is key to a positive experience, and we appreciate your acknowledgment of Justin's efforts. If you have any further questions or need assistance in the future, we are here to help. Thank you for choosing us!
Great service, prompt kept me updated
Business response:
Thank you for your review! We're happy to hear that you experienced great service and that you appreciated being kept updated throughout the process. We believe in clear communication and efficient service, and we're glad this resonated with you. We value your business and hope to serve you again in the future!
Great service and support from my consultant. While a very busy dealership, work was done right in a timely manner. I will continue to utilize them to service my Atlas. I also had to wait for my car and there was a place for me work with great internet.
Business response:
Thank you for your thoughtful review! We're so pleased to hear that your consultant provided you with excellent service and support. We understand how valuable your time is, and we're glad we could complete the work on your Atlas efficiently, even during a busy day. It's great to know that our waiting area and reliable internet made it easier for you to stay productive while you waited. We truly appreciate your continued trust in us for your vehicle's service needs and look forward to assisting you again in the future!
Tom was super kind and very helpful!
Business response:
Thank you for taking the time to leave a review! We're delighted to hear that Tom was super kind and helpful during your visit. We strive to create a welcoming and supportive environment for all our customers, and it's wonderful to know that Tom exemplified these values. We appreciate your feedback and look forward to assisting you again in the future!
The service writer was very efficient. The service was successful.
Business response:
We appreciate your recognition of our service writer's efficiency and the successful completion of your service. Our team is committed to providing prompt, effective automotive care. Thank you for sharing your positive experience with us.
your experience will be 100% determined by the person you are meeting, I was lucky this time to meet Hector, he addressed most of my comments
Business response:
We appreciate your candid feedback about your experience. We're glad Hector was able to address most of your comments and provide a positive interaction. Our team understands that personalized service makes a real difference, and we strive to ensure every customer receives attentive, individualized care. Thank you for taking the time to share your experience and highlight Hector's excellent customer service.
Omar was proactive in helping us find the right car at the right price. Orlando VW south provided the Carfax as a courtesy, while other dealerships charged for it. The finance department worked with our bank to get financing for us, saving us a lot of time. We've had two excellent car-buying experiences at Orlando VW South.
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that Omar was proactive in helping you find the right car at the right price. It's great to know that providing the Carfax as a courtesy made a difference, and that our finance department was able to coordinate with your bank to streamline the process. We're honored to have been part of not just one, but two excellent car-buying experiences for you at Orlando VW South. We truly appreciate your continued trust and look forward to assisting you agai... read more
Everything from start to finish was handled in a timely manner. Everyone there was kind and very professional
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your entire experience was handled efficiently and professionally, with our team providing consistently kind service from start to finish. Our goal is to make every interaction smooth and pleasant, and we're delighted we met those standards for you. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future!
Prompt service, no oversells and courteous personnel.
Business response:
Thank you for your review! We're thrilled to hear that you had a positive experience with our prompt service, courteous personnel, and that we were able to meet your needs without overselling. We appreciate your trust in us and look forward to serving you again in the future!
Orlando VW South has a 4.3 star rating with 5,369 reviews.
Orlando VW South is closed now. It will open at 7:30 a.m.