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OSF Saint Francis Medical Center
- Medical Centers
- Peoria, IL
About this business
Location details
530 Northeast Glen Oak Ave, Peoria, IL, 61637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Melinda, CMA and Jessica, RN at OSF Prompt Care Rt 91 DENIED ME SERVICE because I didn't have a form of id on me. They then asked me to verify my info and I will be able to be seen. I verified my name, dob, address and last four of my SSN. And they still denied me! They said they contacted the manager, Jessica who again denied for me to be seen. I worked registration at OSF for a few years, never did we ever deny a patient service because they did not have an id. Their mission is: In the spirit of Christ and the example ... read more
Communication, listening to the patient. Honesty.
Recommendedthe new process for check in for a Lab draw is Absolutely Ridiculous, so many needless steps, and the speed is Soo slow!
it is not even close to what it use to be. I have had numerous occasions for hospital, ER, and doctors. The doctors I have are great but they do not have the power and control they use to. OSF has taken that away from them to a large degree. They keep all types of metrics on them and will even tell them they are spending too much time with patients. I feel bad for the staff, the nurses, and doctors. The hospital has been sliding in the care of patients for years in opnion. The ER has gotten to be a place you do not want to ... read more
Its absolutely impossible to talk to someone! You have to go through their call service! Then maybe someone will get back to you? Even though they sent a letter for you to call them! Absolutely Ridiculous!
I was taken to osf by ambulance from a prompt care because I couldn't breathe. They put me in what they called isolation but all the people (several) coming and going didn't seem to do anything different than when you are in a regular room. When the Dr found out I was not vaccinated he did nothing but shame me. Was VERY rude and said some pretty unprofessional things. Not helpful at all. He told me they wouldn't keep me and I needed to find a ride home. Did absolutely nothing for my breathing issues or cough. He stuck ... read more
Worst possible experience possible. Told a loved one to lay in their own feces. What they are doing is criminal.
I was just in the ER to admit my mother in law because she has become dehydrated. The receptionist informed us that no one could go back with her because that was their policy. I told her that one of us would be going back with her and she got really rude and went to get her supervisor. While we were waiting another patient came over in a wheelchair and she and the worker behind the desk got into a screaming match. At this time I am shocked by how rude the staff appeared to be from these two interactions. The supervisor... read more
Business response:
Hi, Matt. We’d like to discuss this situation with you. Can you private message us with your contact details? Thank you!
took my daughter to er for abdominal pain they said she comes to much for the reason did a urine and said they ruled out everything wouldn't even do labs
Frequently asked questions about OSF Saint Francis Medical Center
How is OSF Saint Francis Medical Center rated?
OSF Saint Francis Medical Center has a 3.1 star rating with 753 reviews.
When is OSF Saint Francis Medical Center open?
OSF Saint Francis Medical Center is open now. It will close tomorrow at 12:00 a.m.