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Overlook at Brook Run
- Apartments
- Richmond, VA
About this business
Location details
1900 Cliffbrook Ln, Richmond, VA, 23227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Just moved in so far so good just a few things that need attention but the over all is fine. The space is what I needed and my granddaughter is happy. I look forward to being apart of a great community Thank you
Business response:
Thank you for sharing your first impressions! We’re glad to hear you’re enjoying the space and that your granddaughter is happy in your new home. We hope you continue to settle in, enjoy your new home, and have many wonderful experiences here. If there’s anything more we can do for you, our Customer Care team is available at CustomerService@druckerandfalk.com.
Verified Renter Had a super smooth move-in experience! The neighbors have been very welcoming and social, and it's great to finally be settled into my new home.
Business response:
Thank you for the wonderful review! We’re so glad to hear your move-in experience was smooth and that you’ve been welcomed by your neighbors. We’re happy you’re settled into your new home and appreciate you choosing our community!
Verified Renter Im very pleased to be a Tenant at Over Look. My Family and I been here for several years. We stay to ourselves and mind our business, thats what makes it a good experience for us.
Business response:
What a fantastic review! We are thrilled to hear of your positive experience at Overlook at Brook Run. We believe our residents deserve nothing short of excellence and hope to continue to exceed your expectations. We appreciate you taking the time to post a positive review.
Verified Renter Overlook at Brook Run has the potential to be a great community. But there are a few things that need to happen in order to make this place a more pleasant place to live.
Business response:
Thank you so much for your feedback. We appreciate your choice to live with us and want to do all we can to turn your star score into a “5”. We know we make mistakes occasionally, but we'll do our best to keep Overlook at Brook Run and our service at the highest level possible. We encourage you to call us at (804) 441-8482 to let us know if there is anything else we can do to make your time living here even better.
Verified Renter Love it nice and quiet out here I'm here for a long haul no complaints maintenance is always on time.
Business response:
What a fantastic review! We are thrilled to hear of your positive experience at Overlook at Brook Run. We believe our residents deserve nothing short of excellence and hope to continue to exceed your expectations. We appreciate you taking the time to post a positive review.
Verified Renter I've been living here for 10 years and whenever I have a maintenance problem it worked on pretty fast and maintenance is always professional and courteous. Thanks to the rental office management my hallway is pretty safe and quiet.
Business response:
What a fantastic review! We are thrilled to hear of your positive experience at Overlook at Brook Run. We believe our residents deserve nothing short of excellence and hope to continue to exceed your expectations. We appreciate you taking the time to post a positive review.
Verified Renter I love living in my home and excellent maintenance and rental assistance.
Business response:
What a fantastic review! We are thrilled to hear of your positive experience at Overlook at Brook Run. We believe our residents deserve nothing short of excellence and hope to continue to exceed your expectations. We appreciate you taking the time to post a positive review.
Verified Renter Overlook at Brook Run has met and exceeded all our expectations. The staff, grounds and community are all excellent.
Business response:
What a fantastic review! We are thrilled to hear of your positive experience at Overlook at Brook Run. We believe our residents deserve nothing short of excellence and hope to continue to exceed your expectations. We appreciate you taking the time to post a positive review.
Verified Renter i love living here its a wonderful place to live the staff in the office is polite and very respectful and they always answer when you call the community is wonderful
Business response:
Thank you so much for your feedback. We appreciate your choice to live with us and want to do all we can to turn your star score into a “5”. We know we make mistakes occasionally, but we’ll do our best to keep Overlook at Brook Run and our service at the highest level possible. We encourage you to call us at (804) 441-8482 to let us know if there is anything else we can do to make your time living here even better.
Frequently asked questions about Overlook at Brook Run
How is Overlook at Brook Run rated?
Overlook at Brook Run has a 3.1 star rating with 242 reviews.
When is Overlook at Brook Run open?
Overlook at Brook Run is closed now. It will open at 10:00 a.m.