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Overlook at Brook Run

3.2

About this business

Tucked away in the city of Henrico County lies the community of Overlook at Brook Run. Overlook at Brook Run residents have the opportunity to live in a two or three bedroom apartment community that offers dozens of modern amenities, including a modern clubhouse, a relaxing swimming pool, and a brand-new playground. In addition, residents gain convenient access to some of the best restaurants and shops in the greater Richmond area. We love pets! We accept most common domestic pets, such as dogs and cats. All pets require a o... read more

Location details

1900 Cliffbrook Ln, Richmond, VA, 23227, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.2213 reviews
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Upset T.'s profile image
Upset T. 
4 years ago

Needs work Maintenance needs severe help. Management has Poor communication. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Very poor staff, apartment was in poor condition. Still have not gotten any of my complaints resolved. Would not recommend. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter My first three weeks here was a disaster and placed me under a ton of stress. There's a really big roach issue in my apartment. I have had to throw my furniture away due to infestation over the last three weeks. Management should really compensate me for my pain and suffering. I did not get to choose my apartment and this is what was given to me. I'm so disappointed in the roach and spider situation. And maintenance takes too long to come in and address issues for new move in priority. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Unprofessional, poor communication. Would not recommend. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Things seem to be improving out here. In just very concerned about the type of new and future tenants they're starting to let move out here. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter The community could be better, safer if the time and effort was applied. This community needs a management team who is genuinely concerned with the concerns and needs of the residence and thats not whats offered here. 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Overlook at Brook Run seems like a nice neighborhood to live in, but inside the units really need some updating and staff that will make sure that the property is habitable. 

Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter Im sorry but I would never recommend these apartments to anyone,, dont get me wrong they have the potential for greatness but management has got be more proactive with tenants and they also need to work on their etiquette as it pertains to customer service 

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Verified R. 
5 years ago

Verified Renter Maintenance of the property is horrible. 

Frequently asked questions about Overlook at Brook Run

How is Overlook at Brook Run rated?

Overlook at Brook Run has a 3.2 star rating with 213 reviews. 

When is Overlook at Brook Run open?

Overlook at Brook Run is closed now. It will open at 8:30 a.m.