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OVM Financial, Inc.
- Virginia Beach, VA
About this business
Location details
5040 Corporate Woods Dr, Suite 100, Ste 100, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
At first, I had my doubt about getting approved until Bills team crushed the numbers to get me a pre-approval with a very low rate. He closed a friend’s loan within 15 business days after my loan closing.
I started off working with one of Ben's team members. Everything seemed to be going well until I kept being passed off to multiple people whenever I had questions or needed to give paperwork. The communication between the group was extremely ineffective. Regardless if they were all included in an email, they seemed to "not know" what was going on. On many occasions when trying to get a hold of Ben, I felt i was not valued as a client. I was underminded and belittled countless times and as a first time buyer, you need to be r... read more
The whole experience from beginning to end was bad. Questions that should’ve been asked in the beginning didn’t get asked till over half way through the buying process cause a mess and a rush to complete things. His communication is horrific. We didn’t talk to him at all the last week of closing only to get surprised at closing by things that didn’t make since because they weren’t explained to us at all.
Tyler honestly was the worst at communicating. He would have his assistant send complicated emails without any explanations. He sat on some of my documents till the last minute. I almost didn't close on time and I ended up paying twice what he quoted in closing costs. Would not wish anyone the pain and headacke I had to endure with him.
Closing process took longer than expected due to an mishap… The team is knowledgeable and competent but if you’re a first time homeowner and don’t know exactly what to ask or what to look for, you may have issues. Otherwise not horrible experience.
Betty, nos ayudo un monton, supo responder nuestras preguntas como primeros compradores y nos dio confianza en este proceso. Se las recomiendo totalmente.
Worst experience I could have imagined while buying first house. Very poor at answering texts and calls. Closing date was pushed back multiple times (a week in total) due to Rob not preparing properly for the loan request. Kept pushing it back day by day too because he would notice something else was wrong and we would have to resign the documents.. over and over again. Didn't even ask for half the necessary loan information till we had already passed original closing date. Each time a new item or signature was needed, I was... read more
Once Mr. Kersey was engaged he charted a path to completion. Mr. Kersey is only limited by the archaic practices of OVM. OVM has pockets of excellence occluded by chasms of incompetence. BRAVO ZULU Mr. Kersey!!
Throughout the two month process if I spoke to Mr. Myles twice that was a lot. Not only did he not communicate clearly and effectively, especially since we were new to the home buying process, I’m my opinion he didn’t do his job efficiently. It felt like he was nonchalant when it came to getting back to us when we needed clarity on certain issues that arose. Our paperwork wasn’t presented properly to the underwriter which ultimately lead to a sabotaged deal.
Frequently asked questions about OVM Financial, Inc.
How is OVM Financial, Inc. rated?
OVM Financial, Inc. has a 4.9 star rating with 4,706 reviews.
When is OVM Financial, Inc. open?
OVM Financial, Inc. is closed now. It will open tomorrow at 8:30 a.m.