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OVM Financial, Inc.
- Virginia Beach, VA
About this business
Location details
5040 Corporate Woods Dr, Suite 100, Ste 100, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Worst home buying experience ever, terrible loan conditions, poor customer service, very unprofessional, lot of finger pointing, from Scott being MIA for 2 weeks to me being threatened with lawsuits from 3 different parties, I bought 3 homes in my life - this was absolutely the most horrible experience
Although we finally got it done-I would not ever recommend my lender (one of the owners) to anyone-and I don't think he would be surprised by this. I had to fight for communication, EVERYTHING was last minute, I would leave messages and not hear for days, I was left in the dark constantly. He would tell me he would be in touch and I would have to call for days to hear from him. I was pulling into the parking lot when I finally got the down payment amount and had to turn around so I could go get the check to put it down for t... read more
Mejor lender no pudimos tener, Betty una persona dedicada y con la experiencia para guiarnos y orientarnos en este proyecto de vida, trabajando con nosotros dia a dia para que todo saliera sin ningun inconveniente y a tiempo.
Business response:
Muchisimas gracias! Siempre me enfoco en los objetivos, este casi me atrevo a decir que tenia un valor mucho mayor para todos nosotros! Me alegro tantisimo que lo lograramos y que me apoyarais en todo lo que necesitabamos, sin jamas, questionar el porque! Un trabajo y esfuerzo de equipo total! Enhorabuena!
On multiple occasions, the lender set closing dates that came and went. Did not seem like they were in contact with the builder. Inconsistencies in final figures even having to resign mortgage disclosure documents the day after closing. Throughout the 6 month long process, many documents had to be provided numerous times or resigned. I felt like they did not know how to work as a team and were very disorganized.
Me llevo de la mano en todo momento en este nuevo proceso y cumplio con todas mis expectativas... La recomiendo al 200%... Gracias betty mi familia y yo estaremos eternamente agradecidos!!!
Business response:
Mil Gracias! Yo sabia que juntos lo lograbamos. Y cada vez que leo tus texts o veo lo feliz que estas, me alegro mucho mas, la felicidad de mis clientes es mi primer objetive, siempre!!!
Such a painful process. Terrible communication. Constantly asking for duplicate documents stating info was missing but just didn’t look. No idea about rate % until shortly before closing. Told me he was sure I was committing occupany fraud and that I was lying. Wanted proof of residency after loan completion. Did not relay info to title company after repeated requests.
Business response:
I appreciate your feedback, but my number one priority on every loan is to make sure all legal guidelines are met, and all documentation is verified and accurate. This is absolutely required before issuing the loan – not just for OVM’s protection, but for the borrowers protection as well. When underwriting needs information to approve the loan, my responsibility is to work with the borrower to get that information or issue cleared up, regardless of how much hassle or headache it may be. In the end this is what allows us to s... read more
At the closing of the loan i had to provide a ton of information several times. I know this is a normal part of the loan process but it was more then what would be considered normal. When i thought all the paperwork was done i got a urgent message that one more thing was needed which of course at the end ended up being three more things. When i finally got the final numbers which i had asked for several times. It was almost two thousand dollars over the estimate. Good thing i had the extra money that was budgeting for home i... read more
Business response:
Thanks for your sharing your feedback. It’s very important to my team and I that each client receives best in class service throughout the loan process. Most of the time this means getting loans closed smoothly, without any hiccups. However - occasionally hiccups do occur, and when they do, our priority is to fight as hard as we can to find a workaround and keep the loan moving forward (when many banks would just stop and say “no, can’t do this loan” ). Sometimes finding a solution might mean more paperwork or adjustments to... read more
Last year I purchaseda home [which has just sold!!]through George and the entire process was a nightmare from start to finish. It go the the point where he refuses to speak to our Relator because he said she was annoying. I found him to be extremely unprofessional.
Business response:
Lindsey, I'm very sorry to hear that this was your impression of my service offering. It seems strange that you would wait an entire year to leave this review, but I'd like to discuss this further over a phone call. It is very important to me that my clients feel respected and appreciated. Please give me a call at 757-286-2210. Thank you!
New construction that required a Construction Loan which OVM Financial does not have available. Was advised to secure Construction Loan with another lender and Refinance/Permanent mortgage through OVM. Misled. Costly, anxiety provoking, not a seamless easy transition as stated - other professionals confirmed this was for the good of OVM and not in our best interest.
Frequently asked questions about OVM Financial, Inc.
How is OVM Financial, Inc. rated?
OVM Financial, Inc. has a 4.9 star rating with 4,706 reviews.
When is OVM Financial, Inc. open?
OVM Financial, Inc. is closed now. It will open at 8:30 a.m.