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215 Main St, South Berwick, ME, 03908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hadmyexterior gasoline split to accommodate a fire table *** a grill on my deck. The guys who showed up were u believably respectful and communicative. They made sure we understood what they were going to do and kept us informed throughout the process Just an example of their thoroughness and thoughtfulness: I gave the. Permission to cut my newjute rug to insert the line. Instead, **** geeky removed the stitching in ****** t section tk feed the line throughThey were a pleasure to have in our home.
Called for new service, sales people came and reviewed site for work. A week later we call back for info, and salesman no longer there. Other salesman going on vacation will call back in a week. 2 weeks later he says he's going over all his messages from vacation week. a week and a half later we get an email saying, were coming tomorrow to set the tanks. no discussion with us about schedules or anything. We called back to let them know we decided to go with a different company. A few weeks later we receive a bill for tanks t... read more
Business response:
Good morning, Thanks for providing me with this input regarding your experience with us. Certainly sounds like at least one ball was dropped by our staff. I will be examining the situation in depth this AM and speaking with all involved. There's nothing about the situation you described that is good but fortunately everything about it is rare.
P Gagnon & Son has a 4.5 star rating with 574 reviews.
P Gagnon & Son is closed now. It will open tomorrow at 8:00 a.m.