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3420 R St, Merced, CA, 95348, United States
Get directionsMy father does like it here at this community, he has adjusted very well to it. I do have my concerns with the management of this community. There were many delays with the cleaning of his room. I have to remind the staff to do their jobs. I just feel that we are paying all this money, and they did need to provide my father acceptable care. The care staff is kind, but the communication between the staff and management needs improvement. It is a neat and tidy community. Overall my father is happy, but I would not recommend th... read more
Business response:
Hi, we appreciate you taking the time to leave us a review. The staff at Pacifica Senior Living Merced take our reviews very seriously and we are glad that you brought this to our attention. Please call our community directly at [removed] for ways we can work towards resolving these issues. We look forward to hearing from you soon. .
My mother is a resident and her condition has worsened tremendously. It is unclear if she is getting appropriate medical care and meds that might improve her physical and mental condition. When visiting her recently, we found her lying on bunched up bedding, and she and bedding were soaking wet. She clearly had not been tended to for quite some time, and had not been bathed or shampooed for who knows how long. Scary and so heartbreaking wondering what happens when we are not there! We had been hopeful that despite the admini... read more
Business response:
We're disappointed to hear of the negative experience you had at our location.
My mother entered the memory care side of Emeritus in late 2012. Within 90 days we realized that it was not the best place for her and continue to look at options. A few things that we found very disappointing [removed] 1) valuables went missing (despite management's promise to secure them prior to their disappearance); 2) even while under the care of Emeritus and their recommended physician (which included regular dispensing of meds), her mental and physical condition deteriorated; 3) the price that we were quoted at admiss... read more
Business response:
We're disappointed to hear you had a negative experience and thank you for sharing your thoughts. We are now under new ownership and invite you back to see the Pacifica difference!
Pacifica Senior Living Merced has a 4.3 star rating with 145 reviews.
Pacifica Senior Living Merced is open now. It is open 24/7.