Pacifica Senior Living Oakland Heights

Anonymous 

on AplaceForMom

4 months ago

The staff is excellent, friendly, very caring and supportive. The facility is dated, but comfortable. The maintenance staff is always available to address whatever needs tending to. I think they should hire a real chef. Also, very frequently they do not serve what is stated on the menus, or they run out. The food tends to be tough and dry. And there are no accommodations for people with diabetes, nor do they provide much gluten free or vegetarian diets. It is not well organized. Activities cater to those with limited mobile ... read more

Anonymous 

on AplaceForMom

10 months ago

Get to know the staff! They need to know who you're visiting & will be more receptive to answering questions/providing info...a little kindness goes a long way on both sides!?? 

Anonymous 

on AplaceForMom

a year ago

At this time my husband and I are not in need of assisted care - independent living. Meals/Dining - Breakfast is mostly scrambled eggs and sausage or bacon with different types of bread (not our favorite). Alternates are available, but it takes a little time to order and receive. We usually just order oatmeal, which is always readily available (we bring our own brown sugar and raisins, which are not provided). Lunches and dinners are usually very tasty. There are alternates, too, sandwiches, salads, burgers, or hotdogs. Frie... read more

Anonymous 

on AplaceForMom

a year ago

For the activities - they could have more for higher functioning residents - higher functioning both mentally and physically. If we could give the value for cost a 10, we would! The Pacifica Senior Living community is peaceful, quite, kind and the staff have been great. It is a beautiful campus 

Paul 

on AplaceForMom

a year ago

Pacifica has been extremely beneficial to my mom and our family. We were lucky to find them. I was an Oakland policeman and knew about the facility. I always express my appreciation for the work and patience the staff members display day in and day out. 

Anonymous 

on AplaceForMom

a year ago

This facility is ok. It's a nice, clean place. General areas always seem very clean and well kept. The people that I've interacted with have all been fine. The move in process was a little rough, but the staff was very responsive and everything was taken care of as quickly as possible. Things seem to be going very well right now. My mom hasn't participated in the activities yet, so I can't rate those. I would recommend this facility to family and friends. 

GT 

on AplaceForMom

2 years ago

For the time she was there, her room did not have the in-house cable in the contract, so we payed for Comcast. After meeting with the Executive Director, he agreed to move her to another room, but my sister decided to move. Other than not returning voicemails until about the third call, I would give them a 5 in all the other categories. They did refund us as promised under the contract terms. 

anonymous 

on AplaceForMom

2 years ago

The staff members for the most part are really friendly but sometimes they have inconsistencies with their communication. It could be because they are short staffed which we understand given the circumstances these days but sometimes when we reach out to the staff for questions we either get a response right away, an hour later or even the next day. 

Tonia 

on AplaceForMom

2 years ago

We have had an excellent experience so far. Every time we come to visit everything is in order and where it should be and out loved one room is always clean. The staff members are wonderful, they are always extremely welcoming. They have a variety of different sized apartments that only go up a small fee of [fee removed] so it is not expensive. They also have housing on site, it is a gated community and if they residents have cars they have underground garages. They except everyone here no matter then level of care or needs.... read more