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Pacifica Senior Living Paradise Valley

4.8

About this business

Discover Pacifica Senior Living Paradise Valley, an welcoming senior living community located in Phoenix, Arizona. We provide a range of care options, including Assisted Living, Memory Care, and Respite Care, thoughtfully designed to meet the unique needs of both you and your loved ones. Our friendly and dedicated staff strive to foster a positive environment, ensuring that residents can embrace life to the fullest. 

Location details

16621 N 38th St, Phoenix, AZ, 85032, United States

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4.8140 reviews
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Marlene Brandemuehl's profile image
Marlene Brandemuehl 
2 months ago

Pacifica has been a great facility. If there was a section titled Communication I would have given it a 4 but that’s really been my only issue. They were 5 star communicators before we signed. It’s been nothing urgent and with being a new family to this entire process, we had a lot to learn. We don’t know what we don’t know so I’ve learned to ask a lot of questions and guide the level of care for my father from there. 

Business response:

Thank you Marlene for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.  

Nancy G's profile image
3 months ago

My ex-spouse (for whom I serve as healthcare POA), has been a memory care resident with Pacifica at Paradise Valley for a year and a half. From our initial visit, through the creation of his care plan, actual move & subsequent daily care, both he & I have been treated with professionalism, respect, empathy & wisdom. My input & perspective have been honored & welcomed as treatment plans are updated to provide him the appropriate care he deserves as the disease progresses. I feel they all sincerely care. 

Business response:

Thank you Nancy for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.  

William S's profile image
3 months ago

It would be hard to overstate how impressed I am with the facility and the staff. Everyone is professional, friendly, and demonstrates a willingness to make residents comfortable. The marketing director has been particularly helpful and ma de a difficult move easier and more comfortable. The residents care director is very knowledgeable and responsive which gives me a high level off confidence that my daughter will be properly cared for. I would highly recommend Pacifica to anyone. 

Business response:

Thank you William for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.  

Holly M's profile image
7 months ago

I sing praises of the entire staff at Pacifica. From cleaners to maintenance to caregivers to nursing and beyond show true compassion and care! 

Business response:

Thank you Holly M for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today. 

Michelle R's profile image
Michelle R 
7 months ago

The men and women are great caregivers. They are very helpful and so nice. 

Business response:

Thank you Michelle R for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today. 

Rhonda H's profile image
7 months ago

I have found everyone to be extremely helpful with helping me get my mom situated and comfortable in her new living arrangements. The staff is always there to answer any questions and help in any way they can. It's an open door policy which makes it feel more like a family. My mother loves her apartment and the cleanliness of the facility. The nursing staff is always there to make sure my mother receives all her care. Just knowing that the staff has my mom's best interest in mind and goes above and beyond to make sure she's ... read more

Business response:

Thank you Rhonda H for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today. 

Petra T's profile image
8 months ago

Caring home environment. My mom's last year of life made very comfortable. 

Business response:

Hi Petra T, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Paradise Valley. 

KR's profile image
8 months ago

We picked this community, because I liked the cottage feeling. The staff was friendly and answered all questions. Seems more like a home atmosphere which was better for my mom. 

Business response:

KR, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Paradise Valley! 

Anonymous's profile image
10 months ago

The staff members are nice, but there is just not enough and they have difficulty reaching out loved one by phone due to the staffing shortages. When it comes to the quality of care that is so far so good. We have never seen any meals, and there were no activities going on until recently. Based on the experience we have had so far, we would recommend this community to other families but with the understanding that communication can be difficult 

Frequently asked questions about Pacifica Senior Living Paradise Valley

How is Pacifica Senior Living Paradise Valley rated?

Pacifica Senior Living Paradise Valley has a 4.8 star rating with 140 reviews. 

When is Pacifica Senior Living Paradise Valley open?

Pacifica Senior Living Paradise Valley is open now. It is open 24/7.