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Paradise Valley Senior Living
- Assisted Living Facilities
- Phoenix, AZ
About this business
Discover Paradise Valley Senior Living, a welcoming senior living community located in Phoenix, Arizona. We provide a range of care options, including Assisted Living, Memory Care, and Respite Care, thoughtfully designed to meet the unique needs of both you and your loved ones. Our friendly and dedicated staff strive to foster a positive environment, ensuring that residents can embrace life to the fullest.
Location details
16621 N 38th St, Phoenix, AZ, 85032, United States
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Most of the staff, I would rate as a 4+, but there is one caregiver that we have had some issues with. We have talked to the management, and they say that they are working on it, so we hope so. I think that they could also improve on their activities. They do drawings and paintings, but they could use some more physically active games, since some of the residents are still in good physical shape. Something like puzzles or throwing balls. The price is a little high, but they work with our insurance. We mainly chose them becau... read more
I'm overall really pleased with how my dad is doing there. He's doing better there than he was at home. They are just so caring and loving towards all of the residents. They want to do what they can to make their residents' lives as good as possible and I really appreciate that. I think they're doing really well. My dad really likes to go outside and at Pacifica he can go outside whenever he wants. They have yards, trees, grass, and porches so he can walk around outside while still being within the secured area. I'm very hap... read more
We just loved this place. Not only did we like the layout of small cottages but we also liked the guaranteed monthly fee for life. The director was terrific in selling the facility...it was homey and comfortable. This will be the place we chose when the time comes.
Most of the caregivers are wonderful. Communication with/from staff and administration is difficult and it can be challenging to get the information you need; just keep asking questions! Not much variety in activities, but the Activities Director is super sweet and loves the residents. Food is amazing!!
The idea of cottages and the secured area for residents to wander around. That there are different levels of care as needed for residents. Improvement would come if staff was more helpful in the cottages. They seem to acknowledge concerns but no effort made to correct the concerns.
My tour with Pacifica Senior Living Paradise Valley was terrible. I walked into their lobby. Nobody knew about our appointment. The lobby looked like it was a storage room with boxes and stuff stashed everywhere. I didn't get to have a tour because they stated they didn't know about my appointment.
I chose this place due to the fact I thought it was an ideal setting for our loved one. I wish the administrative staff would stay in touch when loved ones contact them. I have tried to call the resident care director about upcoming appointments and concerns. It takes too long to hear back. I also was told that patients in memory care could have free cable TV in their rooms, only later to learn from someone else that is not true. Please know that keeping in touch with family members is important in retaining your clients.
Frequently asked questions about Paradise Valley Senior Living
How is Paradise Valley Senior Living rated?
Paradise Valley Senior Living has a 4.4 star rating with 183 reviews.
When is Paradise Valley Senior Living open?
Paradise Valley Senior Living is open now. It is open 24/7.