Paradise Valley Senior Living

Anonymous 

on AplaceForMom

11 years ago

I am very happy with them. They have been very helpful. It's a little more expensive than I wanted, but I guess maybe it's worth it. There haven't been any hidden fees or charges. We haven't had any complaints or anything. 

Anonymous 

on AplaceForMom

12 years ago

Most of the staff, I would rate as a 4+, but there is one caregiver that we have had some issues with. We have talked to the management, and they say that they are working on it, so we hope so. I think that they could also improve on their activities. They do drawings and paintings, but they could use some more physically active games, since some of the residents are still in good physical shape. Something like puzzles or throwing balls. The price is a little high, but they work with our insurance. We mainly chose them becau... read more

Happy Daughter 

on AplaceForMom

12 years ago

I'm overall really pleased with how my dad is doing there. He's doing better there than he was at home. They are just so caring and loving towards all of the residents. They want to do what they can to make their residents' lives as good as possible and I really appreciate that. I think they're doing really well. My dad really likes to go outside and at Pacifica he can go outside whenever he wants. They have yards, trees, grass, and porches so he can walk around outside while still being within the secured area. I'm very hap... read more

A Place For Mom Customer 

on AplaceForMom

13 years ago

We just loved this place. Not only did we like the layout of small cottages but we also liked the guaranteed monthly fee for life. The director was terrific in selling the facility...it was homey and comfortable. This will be the place we chose when the time comes. 

Anonymous 

on AplaceForMom

6 days ago

Dad hated it there. Unfriendly staff. Man handling Bad food Lake of genuine empathy 

Anonymous 

on AplaceForMom

a month ago

Unfortunately, there is a lot of staff turnover, so there is little continuity in care. On multiple occasions, no one has responded when my mother pushed her emergency button. They are also very inconsistent with making sure she is notified of mealtimes, which means meals have been missed on multiple occasions. Several of the caretakers are heavily accented and difficult to understand, even for someone with perfect hearing. Some seem gruff and uncommunicative. That being said, some of the caretakers are wonderful and the act... read more

Kristina 

on AplaceForMom

6 months ago

The rooms and facility was nice enough. The staff in my dad's unit were poorly trained and unkind. My Dad died at the facility with no hospice care because no-one recognized his condition. After he passed we never heard one word from the facility. No note or call, no assistance NOTHING. Communication with the administrator was horrible. I cannot recommend this facility. 

Anonymous 

on AplaceForMom

9 months ago

Most of the caregivers are wonderful. Communication with/from staff and administration is difficult and it can be challenging to get the information you need; just keep asking questions! Not much variety in activities, but the Activities Director is super sweet and loves the residents. Food is amazing!! 

Anonymous 

on AplaceForMom

a year ago

The idea of cottages and the secured area for residents to wander around. That there are different levels of care as needed for residents. Improvement would come if staff was more helpful in the cottages. They seem to acknowledge concerns but no effort made to correct the concerns.