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Paradise Valley Senior Living
- Assisted Living Facilities
- Phoenix, AZ
About this business
Discover Paradise Valley Senior Living, a welcoming senior living community located in Phoenix, Arizona. We provide a range of care options, including Assisted Living, Memory Care, and Respite Care, thoughtfully designed to meet the unique needs of both you and your loved ones. Our friendly and dedicated staff strive to foster a positive environment, ensuring that residents can embrace life to the fullest.
Location details
16621 N 38th St, Phoenix, AZ, 85032, United States
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I have found everyone to be extremely helpful with helping me get my mom situated and comfortable in her new living arrangements. The staff is always there to answer any questions and help in any way they can. It's an open door policy which makes it feel more like a family. My mother loves her apartment and the cleanliness of the facility. The nursing staff is always there to make sure my mother receives all her care. Just knowing that the staff has my mom's best interest in mind and goes above and beyond to make sure she's ... read more
Business response:
Thank you Rhonda H for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Caring home environment. My mom's last year of life made very comfortable.
Business response:
Hi Petra T, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Paradise Valley.
We picked this community, because I liked the cottage feeling. The staff was friendly and answered all questions. Seems more like a home atmosphere which was better for my mom.
Business response:
KR, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Paradise Valley!
The staff members are nice, but there is just not enough and they have difficulty reaching out loved one by phone due to the staffing shortages. When it comes to the quality of care that is so far so good. We have never seen any meals, and there were no activities going on until recently. Based on the experience we have had so far, we would recommend this community to other families but with the understanding that communication can be difficult
I toured with Pacifica Senior Living Paradise Valley and it has two buildings. The rooms in one and meals and activities in the other. That set up was not going to work out well for our mother. Plus, there was no outdoor courtyard or area to sit enjoy the weather. These are the main reasons we did not choose Pacifica.
Business response:
While we would like to have been the place that you chose, it seems that our floorplan did not quite meet your needs. We hope that you found what you were looking for and wish you all the best.
In July, I unexpectedly was thrown into the world of memory care assisted living, and for those people who have had to experience this, it can be greatly overwhelming from the hospital to the behavioral health center to finding a safe reliable memory care assisted living facility that actually had an opening. Luckily, we found Pacifica Senior Living Paradise Valley and was able to place our loved one here. We have been with Pacifica Senior Living for three months now. They have been and are still fabulous. Everyone we have b... read more
Business response:
Hello, thank you for sharing your five-star review. We understand what a difficult situation this can be and we are happy to be of service to you. We are extremely proud of our award-winning community and staff. Please feel free to reach out at any time, we are here to serve you and will all always do our best! Thank you again, we hope you have a wonderful day.
The overall care was exceptional, compared to where my mother was prior.
Facility was nice in the beginning. Right now they are having issues with staffing, meals and Covid doesn't help much. Other facilities are below this facility the other facilities I toured are near by not like Pacifica Senior Living.
Business response:
Thank you for taking the time to share your review, your opinion is very important to us.
I was referred to Pacifica at a time when I was at my wits end. The manager walked me through the process (paperwork, etc.) - she even took the time to come to my house and help me twice. Then I have been relieved and very grateful for the excellent care that my husband received. I would recommend Pacifica to anyone. I'm truly thankful.
Business response:
Elfrieda K, thank you for your kind words and this wonderful review!
Frequently asked questions about Paradise Valley Senior Living
How is Paradise Valley Senior Living rated?
Paradise Valley Senior Living has a 4.8 star rating with 149 reviews.
When is Paradise Valley Senior Living open?
Paradise Valley Senior Living is open now. It is open 24/7.