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Pacifica Senior Living Paradise Valley

4.8

About this business

Discover Pacifica Senior Living Paradise Valley, an welcoming senior living community located in Phoenix, Arizona. We provide a range of care options, including Assisted Living, Memory Care, and Respite Care, thoughtfully designed to meet the unique needs of both you and your loved ones. Our friendly and dedicated staff strive to foster a positive environment, ensuring that residents can embrace life to the fullest. 

Location details

16621 N 38th St, Phoenix, AZ, 85032, United States

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4.8140 reviews
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Anonymous's profile image
a year ago

I toured with Pacifica Senior Living Paradise Valley and it has two buildings. The rooms in one and meals and activities in the other. That set up was not going to work out well for our mother. Plus, there was no outdoor courtyard or area to sit enjoy the weather. These are the main reasons we did not choose Pacifica. 

Business response:

While we would like to have been the place that you chose, it seems that our floorplan did not quite meet your needs. We hope that you found what you were looking for and wish you all the best. 

Joyce B's profile image
a year ago

In July, I unexpectedly was thrown into the world of memory care assisted living, and for those people who have had to experience this, it can be greatly overwhelming from the hospital to the behavioral health center to finding a safe reliable memory care assisted living facility that actually had an opening. Luckily, we found Pacifica Senior Living Paradise Valley and was able to place our loved one here. We have been with Pacifica Senior Living for three months now. They have been and are still fabulous. Everyone we have b... read more

Business response:

Hello, thank you for sharing your five-star review. We understand what a difficult situation this can be and we are happy to be of service to you. We are extremely proud of our award-winning community and staff. Please feel free to reach out at any time, we are here to serve you and will all always do our best! Thank you again, we hope you have a wonderful day. 

E.B.'s profile image
a year ago

The overall care was exceptional, compared to where my mother was prior. 

Anonymous's profile image
2 years ago

Facility was nice in the beginning. Right now they are having issues with staffing, meals and Covid doesn't help much. Other facilities are below this facility the other facilities I toured are near by not like Pacifica Senior Living. 

Business response:

Thank you for taking the time to share your review, your opinion is very important to us. 

Elfrieda K's profile image
Elfrieda K 
3 years ago

I was referred to Pacifica at a time when I was at my wits end. The manager walked me through the process (paperwork, etc.) - she even took the time to come to my house and help me twice. Then I have been relieved and very grateful for the excellent care that my husband received. I would recommend Pacifica to anyone. I'm truly thankful. 

Business response:

Elfrieda K, thank you for your kind words and this wonderful review! 

Sue E's profile image
3 years ago

I have a dear friend at Pacifica and I am also her POA. She has been a resident almost four years. The dedication to each and every resident is astounding. Administration, care staff and ancillary staff are helpful, professional and truly caring. Residents' physical needs, as well as emotional and social needs are met and tailored to each individual resident. Residents live in a home like atmosphere and are offered many different activities. This facility is beyond excellent. I would highly recommend Pacifica to both family ... read more

Business response:

Sue E, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Paradise Valley! 

Jack's profile image
3 years ago

Pacifica at Paradise Valley is a very caring and capable facility combining memory care with the other essentials that come with senior living. 

Business response:

Jack, thank you for your kind words and this wonderful review! 

James W's profile image
3 years ago

Having Pacifica as a choice for my wife a comfort in the first place, but with the covid 19 incident, and the facility's response, the value of my decision enhanced. 

Business response:

James W, we are glad we could help! 

Sharon Waterbury's profile image
Sharon Waterbury 
3 years ago

I am so lucky to have found Pacifica for my mother. I had looked at a few places and was very disappointed in what they offered for my mom's care. Then I walked into Pacifica Memory Care and I was enchanted by everything they showed me. I knew this was the perfect fit for mom. She loves the big porches, trees, walkways and garden setting. It has been 2 years now and we both love the staff, they treat mom with great care, the food is very good, my mom and I love going on their special field trips and we love the once a month ... read more

Business response:

Sharon Waterbury, we are so happy to read such a great review about Pacifica Senior Living Paradise Valley! 

Frequently asked questions about Pacifica Senior Living Paradise Valley

How is Pacifica Senior Living Paradise Valley rated?

Pacifica Senior Living Paradise Valley has a 4.8 star rating with 140 reviews. 

When is Pacifica Senior Living Paradise Valley open?

Pacifica Senior Living Paradise Valley is open now. It is open 24/7.