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Discover Pacifica Senior Living Paradise Valley, an welcoming senior living community located in Phoenix, Arizona. We provide a range of care options, including Assisted Living, Memory Care, and Respite Care, thoughtfully designed to meet the unique needs of both you and your loved ones. Our friendly and dedicated staff strive to foster a positive environment, ensuring that residents can embrace life to the fullest.
16621 N 38th St, Phoenix, AZ, 85032, United States
Get directionsThis was a nice place; it too had a very homey feeling. The staff was also very friendly but perhaps not as compassionate. Their grounds were just as secure, but not interconnected so there were several locked gates and it felt more institutional. Their community room was not available to the residents except during planned activities.
Business response:
Dear Anonymous, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our community!
I looked at a lot of places and chose Pacifica Senior Living Paradise Valley and am glad I did. I see mom there a couple times a week and am always impressed. It's a wonderful place, the staff there has been very patient and very helpful in getting mom all set up. It has been a great experience, and i would highly recommend Pacifica Senior Living Paradise Valley.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Paradise Valley. Thank you again, we hope that you have a wonderful day.
They have been doing much better than we even expected. Carrie the director there is super, she has gone out of her way to accommodate us. Heidi the head nurse is doing a good job too. The caregivers have smiles on their faces, and they just love what they are doing. They have eight different cottages depending on where you are functionally. It's really working out well.
Business response:
Hi, we are so happy to read such a great review about Pacifica Senior Living Paradise Valley!
I am very happy with them. They have been very helpful. It's a little more expensive than I wanted, but I guess maybe it's worth it. There haven't been any hidden fees or charges. We haven't had any complaints or anything.
Business response:
Hi there, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley!
Most of the staff, I would rate as a 4+, but there is one caregiver that we have had some issues with. We have talked to the management, and they say that they are working on it, so we hope so. I think that they could also improve on their activities. They do drawings and paintings, but they could use some more physically active games, since some of the residents are still in good physical shape. Something like puzzles or throwing balls. The price is a little high, but they work with our insurance. We mainly chose them becau... read more
Business response:
Hi Anonymous, thank you so much for your positive comments about Pacifica Senior Living Paradise Valley!
I'm overall really pleased with how my dad is doing there. He's doing better there than he was at home. They are just so caring and loving towards all of the residents. They want to do what they can to make their residents' lives as good as possible and I really appreciate that. I think they're doing really well. My dad really likes to go outside and at Pacifica he can go outside whenever he wants. They have yards, trees, grass, and porches so he can walk around outside while still being within the secured area. I'm very hap... read more
Business response:
Hello Happy Daughter, thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.
We just loved this place. Not only did we like the layout of small cottages but we also liked the guaranteed monthly fee for life. The director was terrific in selling the facility...it was homey and comfortable. This will be the place we chose when the time comes.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Pacifica Senior Living Paradise Valley has a 4.8 star rating with 140 reviews.
Pacifica Senior Living Paradise Valley is open now. It is open 24/7.