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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
From when they arrived to finish everything was professional. I now only pay the connection fee to the electric company. I recommend them.
Business response:
Sharaz, thank you for choosing Palmetto for your solar system and for sharing your experience with us. Much appreciated.
Your company did a great job for us. We would like to have your service again for my new home.
Business response:
Mr Shi, we promise if you keep buying homes, we will keep installing solar systems on them. Thank you for choosing Palmetto and helping us fight climate change!
The PV solar panels on my roof are just fine! They do what they're supposed to, and I feel good about my contributions to reducing coal-generated electricity. The Palmetto app lets me keep track of how much energy the panels I'm generating, and help me schedule (if I need) maintainence.
This companys product, install and support has been great. And most importantly we are going to be saving money long-term, and took advantage of the tax credits immediately! Go solar!
Business response:
Thank you for doing your part to help fight climate change with the bonus of keeping more money in your pocket!!
Our Palmetto consultation was very informative and the rep Tony explained ALL of the pros and cons of going solar with my wife and I, and we wouldn't have known a lot of info without him because the first two solar companies we met with just tried to get us to buy in 15-20 minutes! Tony was very thorough with us in explaining the tax credits and batteries and was honest about what would be the best situation for us (skipped the batteries for now). and the office maintained contact with us throughout each stage of the process... read more
Business response:
Thanks for sharing your experience with us Devon, and we'll be sure to let Tony know the positive impact he made. We are glad to have you as part of the Palmetto family!
The customer service representative did an excellent job of canceling my contract. I was rushed into a contract and immediately regretted it.
Business response:
Lahsecret, thank you for providing your feedback and letting us know about this matter. We set a high standard for our partners and we are sorry to hear that standard was not met in your interaction with them. I am glad our customer service was able to assist.
THE PROCESS HAS BEEN INTERESTING AND CONFUSING!! FOR THE MOST PART, A LACK OF UNDERSTANDING ON MY PART. IT WOULD HELP IF A !!!!! S I M P L E !!!!! DESCRIPTION EXISTED AND NOT THE THROW YOU INTO THE PROCESS WHICH EXISTS NOW. CLEAR, SIMPLE, EASY TO READ INSTRUCTIONS WOULD BE VERY HELPFUL. LINES AND LINES OF INSTRUCTIONS SEEM TO BE TO HIDE STUFF THAT SHOULD BE EASY TO FOLLOW. THE LACK OF CLEAR SIMPLE TO FOLLOW INSTRUCTIONS SEEMS TO BE BEYOND THOSE WHO, WROTE, ORGANIZED, AND PUBLISHED THE INSTRUCTIONS. AKA "KEEP IT SHORT AND SIM... read more
They are of no help. It's taken 4 months to figure out how to take care of a solar issue! They don't own my system, someone else does! They lied about everything and I'm taking legal action.
Business response:
Steve, thank you for providing your feedback and letting us know about this matter. We set a high standard for our partners and we are sorry to hear that standard was not met in your interaction with them. We will contact you regarding your concerns but feel free to contact us at customeradvocacy@palmetto.com or 855-339-1831.
As of now, I have solar panels installed that are not active, and that need to be removed and reinstalled before the town will approve the installation. This will likely cause delays that will cause me to lose the solar tax credit, completely, as a result of Palmetto/PlugPV's incompetence. PlugPV /Palmetto failed to follow the steps in the building permit process. I was not even contacted by PlugPV/ Palmetto about this, but I had to contact the town inspector myself to find out about the situation. PlugPV /Palmetto was awar... read more
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,934 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.