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Paragon Landscape Management
- Landscaping
- Mint Hill, NC
About this business
Location details
13216 Albemarle Rd, Mint Hill, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From start to finish, the project went extremely well. Jason responded to all my questions promptly before, during, and after the installation. The crew was extremely polite and professional. The completely cleaned up the job site each day. The plants and trees were all top quality and the results were amazing!
Business response:
"Wonderful photos! Enjoy your new landscape and outdoor experience for years to come!"
The company worked with us and coordinated with the pool company to finish the project. They worked with us over a 12 month period and was extremely accommodating because we were also renovating our house.
Business response:
"THANK YOU VERY MUCH. IT WAS AN ABSOLUTE PLEASURE WORKING WITH YOU, I FEEL LIKE WE ARE FAMILY AFTER LAST YEAR. TAKE CARE AND ANYTHING AND EVERYTHING WE CAN DO IN THE FUTURE, WE WOULD BE GLAD TO."
I am very satisfied with the companies work. I will continue to hire them in the future.
Business response:
"THANK YOU SO MUCH, I'M GLAD YOU ARE ENJOYING YOUR NEW LOOK. IT'S ALWAYS A PLEASURE."
They messed up something; I didn't discover it until later. Where the flower bed is they were supposed to take that dirt completely out and use the soil in the back. When I bought the house, it had a baseball field buried in it and they basically just went over the top of it and put it in. Then they put the sprinkler system and on the one side they want to give up with what they thought was the property line wasn't the property line now on the other side of that I have dead grass. The staff was good. They let me know what wa... read more
Business response:
"Thank you so much for the review."
I had a terrible experience with them. I was very dissatisfied. I have had them twice but the first time they were okay raising the garden bed. The price was alright but $1 would be too much based on what they did. They drew a plan for me and there is one area in front of my house that gets very wet. They put in about 15 plants but they were inappropriate and they all died. Secondly, they did not space the plants well. The placed them entirely too close together. Thirdly we had purchased a very choicey whippingJapanese maple... read more
Business response:
"Thank you for the feedback. We were surprised and disappointed to receive this review, particularly considering you posted another review on this same date with an exceptional "A" rating which is much more indicative of our level of service. We designed a plan using a specified plant list that the customer provided. The customer verified the plan and contracted us to do the work. We performed the work in August of 2015. Our designer and project manager were on site for the start of the project, unloaded the plants and had t... read more
Unknown
Business response:
"Thank you for the feedback. Our sincere apologies for any confusion but we do try and be as transparent as possible as noted in our company profile below. This ensures a good fit between firm & client in an effort to provide the highest quality project. MINIMUM BUDGET REQUIREMENTS DO APPLY. CONSULTATION AND/OR DESIGN FEES MAY APPLY.""
Would not use them again. Period..
Business response:
"We greatly appreciate the feedback, however there was not much detail given as to why this customer would not use our services again. We showed up on time to our initial appointment, we facilitated multiple calls and meetings prior to beginning the work and then we showed up promptly and completed the work when we said we were going to. We were also flexible to work around other contractors to facilitate additional work for the customer. We have not heard from this customer since April 30th of 2014 at which point the custom... read more
Unknown
Business response:
"As you can see from our A rating, multiple super service awards and countless pages of wonderful feedback this is not something we take lightly. We do not have a record of your attempt to contact us or a return call. We were only able to get your contact information from the Angie's List office, at which time we placed several unreturned phone calls and sent several unreturned emails. We also had Angie's List make several email and phone attempts to contact you to no avail. Unfortunately they also cannot have this report re... read more
See above.
Business response:
"We are on Angie's List because we provide the highest quality of design, build, professionalism and customer service in the industry. The thousands of satisfied clients in our portfolio, hundreds of outstanding reports on our profile, and 6 consecutive Super Service Awards are testaments to that. We apologize for the inconvenience and regret that you did not review our photo portfolio which is a reflection of the projects we provide, or read our business description which clearly states: MINIMUM BUDGET REQUIREMENTS DO APPLY... read more
Frequently asked questions about Paragon Landscape Management
How is Paragon Landscape Management rated?
Paragon Landscape Management has a 4.8 star rating with 350 reviews.
When is Paragon Landscape Management open?
Paragon Landscape Management is closed now. It will open tomorrow at 7:00 a.m.