Pasadena Auto Collision Center's cover image

This profile has been claimed by the business owner or representative.

Pasadena Auto Collision Center

4.4

About this business

Location details

2112 Southmore Ave, Pasadena, TX, 77502, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4787 reviews
Select a rating
Jesse's profile image
Jesse 
4 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Vehicle was giving back to me with the same problems in my suspension from when I wrecked and service lights on dash and had to be taken to a different shop. New shop got with my insurance and they are replacing the whole rack and pinion 1 Star : Customer Service Was told vehicle was ready and to come pick up. Still had to wait 2 hours when I arrived to shop, after I returned rental shop brought out my vehicle and the front bumper has scratches and was told to bring ba... read more

Aeryn's profile image
Aeryn 
4 years ago

0 Star : My Experience Their lack of communication and perpetual delays made things very difficult. When I originally dropped of my car for repair, on friday 3/18/22, the estimator told me it would take 4-5 business days to complete the repair. I have had many cars repaired at other businesses and know sometimes with older vehicles it takes an extra day or two to get the parts needed for the repairs so I fully expected not to get the car back until Monday 3/28/22 at the earliest. I made tentative arrangements to pick up my c... read more

Cynthia's profile image
Cynthia 
4 years ago

0 Star : My Experience I declined the work when the bumper was off, paint hadnt arrived I come by the shop the bumper and light were taken off, they weren't primed. I come back rhevnext day the bumper is primed and reattached, looks horrible. Intentionally destroyed my vehicle. 

Daniela's profile image
Daniela 
4 years ago

0 Star : My Experience Communication needs to be better 

Delfino's profile image
Delfino 
4 years ago

0 Star : My Experience I can’t open my trunk manually only with the remote. I was expecting for things to be fixed and put back the way they were. Disappointed. 

Arvind K's profile image
Arvind K 
4 years ago

0 Star : My Experience After my car was delivered when I started driving at the speed of 40 there was a knocking sound and they didn't fix the flap which was beneath the bumper. I was so disappointed. 

Juan's profile image
Juan 
4 years ago

0.5 Star : Likely to Recommend 2 Star : Repair Quality The fender is not aligned properly, did not noticed until I tool the vehicle home. Also, missing a small amount of paint on the fender and hood. Not really noticeable until you look at it close. 5 Star : Customer Service The customer service is awesome. 

Deana's profile image
Deana 
4 years ago

0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service 

Sandra's profile image
Sandra 
4 years ago

0 Star : My Experience They had the car running when I got it to it when I got home my battery was dead 

Frequently asked questions about Pasadena Auto Collision Center

How is Pasadena Auto Collision Center rated?

Pasadena Auto Collision Center has a 4.4 star rating with 787 reviews. 

When is Pasadena Auto Collision Center open?

Pasadena Auto Collision Center is closed now. It will open tomorrow at 7:00 a.m.