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Patient Aids Home Care Equipment & Services
- Home Medical Equipment Provider
- Indianapolis, IN
About this business
A local home medical equipment company dedicated to partnering with our customers and referral sources to provide the best quality of care. Our staff and convenient locations are carefully selected so that we can take care of your respiratory and home medical equipment needs. We are always available to take care of special requests and dedicated ourselves to being contributing members of the communities we serve.
Location details
4901 Century Plaza Rd., Indianapolis, IN, 46254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mel was very helpful and encouraging. She is very knowledgeable.
Business response:
We appreciate your feedback, Jennifer! Thank you for recognizing Mel's expertise and support. If you have any further questions or need assistance, feel free to reach out to us at (317) 841-0202.
Mel was amazing in her explanation of equipment and services. She is very personable, friendly and funny.
Business response:
We are thrilled to hear that you had a positive experience with Mel and our services. Thank you for choosing Patient Aids Home Care Equipment & Services.
Excellent service and very knowledgeable about the product my husband needed. We were from out of town and my husband had an emergency hospital stay in Indianapolis. They came thru with the CPAP we needed for the trip home. Thank you!!!
Business response:
We are so glad we could help you and your husband during a stressful time. Thank you for choosing Patient Aids Home Care Equipment & Services. If you ever need anything else, please don't hesitate to reach out to us at (317) 841-0202.
Did an amazing job on showing me how equipment works.
Business response:
Thank you for your positive feedback, Mary! We're thrilled to hear that our team did an amazing job in showing you how our equipment works. If you have any further questions or need assistance, please don't hesitate to reach out to us at (317) 841-0202.
Great explanation and instruction. Very informed and Mel was really good. But the phone call I received did not go well. I could not understand the person that. Called. I played it for my nephew who has excellent hearing and he couldn't understand her either. But I called and spoke to a different person and got another call . So it was all corrected.
Business response:
We apologize for the difficulty you experienced during the initial phone call. We appreciate your feedback and are glad to hear that the issue was resolved when you spoke to a different person. Thank you for your kind words about our explanation, instruction, and knowledgeable staff. If you have any further questions or concerns, please don't hesitate to reach out to us at (317) 841-0202.
Very helpful and informative
Business response:
Thank you for your positive feedback, Marjorie! We're glad to hear that our team was helpful and provided you with the information you needed. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to us at (317) 841-0202.
I was shown personal attention when being taught about my new CPAP. She was very friendly - really fun personality - and easy going. She helped me pick the right mask for me and explained everything perfectly.
Business response:
Thank you for taking the time to share your positive experience, Audrey! We're thrilled to hear that you received personal attention and had a great interaction with our team. We're glad we could assist you in finding the right CPAP mask and provide a thorough explanation. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (317) 841-0202.
Extremely fast and easy process. Employee was very helpful and understanding of our needs. Explained everything that I needed to know!
Business response:
Thank you for your positive feedback, Patrick! We're glad to hear that you found our process fast and easy. Our team always strives to be helpful and understanding of our customers' needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (317) 841-0202.
Agents are very courteous the delivery driver also is very courteous and always aligns shipments in a way to enable easy access. I haven’t had any problems and when I need extra equipment I am helped promptly. Vey satisfied with your service.
Business response:
Thank you for your kind words, Suellen! We're thrilled to hear that our agents and delivery driver have provided you with courteous and prompt service. We strive to ensure easy access to our shipments and are glad to know that you are satisfied with our service. If you ever need any additional equipment, please don't hesitate to reach out to us at (317) 841-0202.
Frequently asked questions about Patient Aids Home Care Equipment & Services
How is Patient Aids Home Care Equipment & Services rated?
Patient Aids Home Care Equipment & Services has a 4.9 star rating with 62 reviews.
When is Patient Aids Home Care Equipment & Services open?
Patient Aids Home Care Equipment & Services is closed now. It will open on Monday at 8:30 a.m.
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