This profile has been claimed by the business owner or representative.
Patriot Heating & AC LLC
- Heating & Air Conditioning/HVAC
- Shawnee, KS
About this business
Family Owned and Operated As a family that lives and works in this community, we believe in supporting it. This is why our HVAC company is driven by customer service and dedicated to quality treatment of our customers. We’ll make sure you get the service you need, at a fair price. We also offer discounts to seniors & military. We look forward to the chance to earn your business, and hope that you choose us next time you need an air conditioning or heating service.
Location details
6546 Vista Dr, Shawnee, KS, 66218, United States
Get directions
Problem was solved. The issue was identified as a failed motor startup assist capacitor. That made sense to me based on the symptoms. However I was very surprised at the price for a replacement capacitor: $295 for what he called an "imported part" and $100 more for a "made-in-the-usa" capacitor. I work in the electronics industry, and both prices seemed way off target to me. Nonetheless I went ahead with the repair. The technician was very polite and professional and also recommended that the condenser fan motor in the unit ... read more
Business response:
[Member Name Removed], Thank you for the opportunity for Patriot to assist you in your time of need. In regards to pricing, we are an upfront flat rate pricing structured company. I do understand your concern. However, everything we purchase is from local distributors, and they cannot come close to online pricing. The motors however we offer are made in the USA and you cannot buy those online. We do appreciate the opportunity!
Called Jake early in the morning today. He came out a few hours later and fixed the problem within an hour. Patriot is the best Heat & AC company I have used during the past 40 years of home ownership. I highly recommend Jake! Air condition problem
Our A/C unit went out late on a Saturday night. I called late that evening, and they sent out Mike first thing the next morning - which happened to be Father’s Day. Unfortunately, our unit was a complete loss and we had to buy a new one. Mike explained our options and left us alone for a moment to discuss which direction we wanted to pursue. After making the decision to purchase a new unit Mike was able to get the new unit and install it on a Sunday! We had a Rheem unit installed and it works twice as good as the Trane unit ... read more
Not sure if it was the machine or the repairs, but would break nearly every month. Felt like I was getting strung along for repeated repairs. A/C and heating repair
Business response:
[Member Name Removed], Thank you for sharing your experience with us. In regards to your situation, we have responded to 3 calls in 2016 within 2hrs. Unfortunately, we cannot predict longevity of Electromechanical equipment. The system was installed from an unknown contractor, and not previously maintained from previous owner. The last service call was 11/10/2016. Although we are not happy with the overall review rating, I Jacob Kenefake (Owner) Enjoyed having you as clients, and will strive to keep that going. Let me know i... read more
Great. Since exchanger had a lifetime warranty, he checked for me about replacement but warranty only good for original owners For that brand. He gave a great price and guaranteed the warranty for new furnace will transfer to new owners if we sell house. Made some suggestions about how to install humidifier. Also great options with financing through Arvest bank and his relationship. Saved us money and easy to do. Installed within 4 days after I gave him the go a head. Great work and even got a long with our skittish dog. Fur... read more
Jake was great to work with, I had to change my appointment date and time and he was very good about getting it rescheduled. The gentleman that came to perform the tune-up was very thorough, walked me through a lot of things on my furnace and talked to me about things that I need to keep an eye. Overall a great experience and I will definitely use them again in the future. I purchased a deal through Angie's List for a furnace tune-up.
I called and someone came out very quickly and gave me a quote that was much more reasonable than the other two companies that provided quotes. The work was great, the owner followed up to make sure we were happy with the service. They also track and schedule maintenance appointments so I don't have to worry about it. We needed a furnace replaced.
Perfect, trust them with my key. Honest and trustworthy. Semi annual check
Patriot installed all new units (just had a warranty inspection on our unit this morning, after having everything installed at the start of summer), for a good price. We heard about Patriot from a contractor friend of ours, and have not been disappointed. We found our AC was failing, and upon Jake from Patriot visiting, we found our furnace was not only failing, but unsafe.
Frequently asked questions about Patriot Heating & AC LLC
How is Patriot Heating & AC LLC rated?
Patriot Heating & AC LLC has a 5 star rating with 815 reviews.
When is Patriot Heating & AC LLC open?
Patriot Heating & AC LLC is open now. It is open 24/7.