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Paulette Wiley

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Portia M.'s profile image
Portia M. 
3 years ago

Working with Ms. Wiley made the process smoother. She was patient with my questions and her demeanor was always pleasant. She returned calls in a timely manner. Had it not been for her I might have not compled the process. 

Stephanie K.'s profile image
Stephanie K. 
3 years ago

The refinancing process with PennyMac was great from beginning to end. Each person that I worked with was very knowledgeable and helpful! 

NANCY B.'s profile image
NANCY B. 
3 years ago

From the loan officer to the the person who preformed the closing everything was excellent. The appraiser I did not feel did a great job but outside of that everything was excellent. 

Elsie R.'s profile image
Elsie R. 
3 years ago

Paulette was clear and concise and concerned about my questions. 

James G.'s profile image
James G. 
3 years ago

I couldn’t believe the Penny Mac team was that good, I am pleasantly satisfied! 

Lisa M.'s profile image
Lisa M. 
3 years ago

Penny Mac withdrew me from my first rate lock without my consent, consideration or notification. They also reversed an agreed upon reinstatement. Now I have a higher rate and monthly payment due to pennymacs error. There was a great deal of plausible deniability and “miscommunication”. At my expense. 

David R.'s profile image
David R. 
3 years ago

Everything went smooth. 

SALLY H.'s profile image
SALLY H. 
3 years ago

Great service and support 

Adam W.'s profile image
Adam W. 
3 years ago

Overall good experience 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.