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Paulette Wiley

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Randall B.'s profile image
Randall B. 
3 years ago

All my questions were always answered quickly and accurately, I could always call and speak with someone. 

ZACHARY M.'s profile image
ZACHARY M. 
3 years ago

Paulette did a fantastic job. 10/10 but the document portal was often a bit confusing and several things were either requested incorrectly or requested multiple times. 

Ralph M.'s profile image
Ralph M. 
3 years ago

Naturally we want things to happen quicker but reality is always part of the process. Overall I am very happy with the services and I was treated with respect. I look forward to continuing my association with Penny Mac 

Willa S.'s profile image
Willa S. 
3 years ago

I had a great experience. 

David K.'s profile image
David K. 
3 years ago

Too many people in the loop and out of the loop. I received contradictory information through the entire process. Not really any individual’s fault but still extremely frustrating. 

ROBERT S.'s profile image
ROBERT S. 
3 years ago

The entire team at Pennymac was polite and professional. 

Minerva A.'s profile image
Minerva A. 
3 years ago

Paulette Wiley was very courteous and very helpful. I would also like to add that Susan Aowrang was very helpful. She was the very first person I spoke with at the beginning of the process. 

JANET M.'s profile image
JANET M. 
3 years ago

Communication waa clear. Associates were always willing to help. Explained in detail 

FARD T.'s profile image
FARD T. 
3 years ago

Paulette was great to work with! 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.