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Paulette Wiley

4.8

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Akhil K.'s profile image
Akhil K. 
3 years ago

Great service 

Jennifer J.'s profile image
Jennifer J. 
3 years ago

Satisfactory 

Veronica R.'s profile image
Veronica R. 
3 years ago

The team was great and communicated promptly. 

Robert H.'s profile image
Robert H. 
3 years ago

We got the run around from Paulette. We were asked way to many times to print and fax the same document multiple times. We had to pay for the forms to get printed and also to get them faxed. When she would send me an email for a paper we needed it was never attached. Had to go online and print it out myself. When it was time for closing they again had the wrong address. We told her and 2 other people that they had our address wrong. When we were supposed to close the lady never showed up I called her and left 2 messages. She... read more

Jeffery C.'s profile image
Jeffery C. 
3 years ago

I had many choices of Lenders, but by far PennyMac is the best of all. They stay on top of every situation, they speak to you as thou they know you. Just a pleasant bunch of people to work with. 

Rachel M.'s profile image
Rachel M. 
3 years ago

Paulette was communicative and easy to talk to. 

REBECCA S.'s profile image
REBECCA S. 
3 years ago

Very easy cash-out refi process. 

Marcus a.'s profile image
Marcus a. 
3 years ago

Paulette was a great representative of Pennymac. She was helpful in all the right ways, and listened to all concerns I had. 

Arthur H.'s profile image
Arthur H. 
3 years ago

This was our Third time working with PENNYMAC. Ten 🌟 across the board from start to finish. Thank you PW and my mac team 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.